Executive Head Housekeeper
2 weeks ago
A highly organised and experienced Executive Head Housekeeper is required for our 41-bedroom independent hotel based in the most sought-after area of Bristol, Clifton Village.
With beautiful views and an excellent location, this established hotel has a vision of hospitality with home-away-from-home feel that drives us to provide an exceptional customer experience for each and every guest we welcome.
The role will focus on overseeing the day-to-day operations of a busy department as well as the management and maintenance of all areas of the hotel, including bedrooms, public areas, and outdoor presentation. You will supervise a small team of housekeepers in a completely hands-on capacity working alongside and with the existing staff. In addition, you will co-ordinate the administrative side of the hotel such as staff rotas, health and safety, stock control on all necessary purchases.
**Responsibilities**:
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain a strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to H&S Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Solve routine challenges that occur on the job
**Job Types**: Full-time, Part-time
Part-time hours: 40-48 per week
**Salary**: £12.50-£14.00 per hour
Work Location: One location
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