Customer Service Executive
3 days ago
**Customer Service Executive**
**Feltham**
**£25,000 - £27,000 Base + Benefits**
My client is a highly successful and well-established organisation within the logistics industry. My client, who were established over 20 years ago, provide specialistbespokesolutionsto the international freight forwarding industry, e-commerce business,global courier & postal systems. Due to consistent ongoing growth, an exciting opportunity has arisen for a Customer Service Advisor to join the Customer Services team. You will play an important role in providing 1st class support across the group.
**Tasks**
Working as a key part of the team, you will be responsible for a wide range of customer service activities. Typical activities may include:
- Managing customer complaints or concerns: Investigating and solving customers' problems, which may be complex or long-standing
- Assisting liaising with internal teams to solve problems and ensure things run smoothly
- Issuing refunds to consignees while keeping accurate records of discussions or correspondence
- Having the mindset of willing to develop, lead and supervise a team of customer service staff to deliver continuously growing department
- Support administration, systems input andfiling when required
- Identify ways to reduce sourcing/delivery costs and deliverysavings
- Learning new products or services and keeping up to date with internal changes
**Skills Required**:
- Have excellent communication skills, in particular good written English and an excellent telephonemanner
- Pay attention to detail and accuracy in their work with good administrationskills
- Be organised with good planning, prioritisation and time managementskills
- Be a bright and quicklearner
- Be able to work well with others from a range of different backgrounds, as part of an effective and close-knitteam
- Be a friendly, warm, confidentperson
- Be willing and able to get stuck into different areas of the business as and when required.
- Be creative, to be able to come up with new ideas to improve customer service standards.
- Be committed to improve your customer service skills.
-
Customer Service Executive
1 day ago
Feltham, United Kingdom Dawsongroup plc Full timeDawsongroup is a privately owned group of companies specialising in commercial asset rental and sales, operating from a network of strategically positioned depots across the UK and Ireland. **Join our team! **Our vans operation is rapidly expanding and we’re looking for an enthusiastic **Customer Service Executive** to join our business, based at our...
-
Customer Service Executive
5 days ago
Feltham, United Kingdom Dawsongroup plc Full time**Dawsongroup plc| vans limited** **Customer Service Executive** Dawsongroup is a privately owned group of companies specialising in commercial asset rental and sales, operating from a network of strategically positioned depots across the UK and Ireland. Dawsongroup’s primary focus is supporting our customers and theirbrands, which means you might not...
-
Customer Service Executive
5 days ago
Feltham, United Kingdom Ready 4 Logistics Full timeDue to expansion my key client is looking for a customer service executive with a logistics background mainly on the parcel side, Ideally you would have worked for a parcel company in a customer service role. **Duties** - Updating / Verifying the clients Order Management System with customer booking details. - Liaise with Operations and overseas offices to...
-
Customer Service Advisor
3 days ago
Feltham, United Kingdom Parker Car Service Full timeEstablished in 1989, Parker Car Service has evolved into the market leader for providing private hire services to over half a million customers within and outside of London. Voted Best Private Hire Company in the UK in 2017, we are always striving to be better and keep up the already high standard expected. **We are currently looking for someone flexible...
-
Feltham, United Kingdom Hudson Clarke Associates Full time**Customer Service / Sales Executive -£28k to £30k basic + £5k pa bonus (paid monthly) + future career opportunities** **The Company**: A fantastic opportunity has arisen for a Customer Service / Sales Executive to join the UK division of this European Market Leader within the Events related industry. They deal at the high end of the market on high...
-
Customer Service Advisor
7 months ago
Feltham, United Kingdom Parker Car Service Full timeEstablished in 1989, Parker Car Service has evolved into the market leader for providing private hire services to over half a million customers within and outside of London. Voted Best Private Hire Company in the UK in 2017, we are always striving to be better and keep up the already high standard expected. **We are currently looking for someone flexible...
-
Customer Care Executive
3 days ago
Feltham, United Kingdom Sheridan Ward Recruitment Services Full time**Customer Care Executive** We are looking for a recruit to join a fabulous company based in Feltham. The role would be working in a busy team where customer care and customer experience is top priority! Do you have customer service order processing experience? Have you worked in a product-based environment where you have had to monitor stock...
-
Customer Care Executive
3 days ago
Feltham, United Kingdom Sheridan Ward Recruitment Services Full time**Customer Care Executive** We are looking for a recruit to join a fabulous company based in Feltham. The role would be working in a busy team where customer care and customer experience is top priority! Do you have customer service order processing experience? Have you worked in a product-based environment where you have had to monitor stock...
-
Customer Service Executive
6 months ago
Feltham, United Kingdom Nomad Foods Full timeOverview: Customer Service - order to cash role. Key contacts include Customer Operations planners, Sales, Demand Planning, Finance, Transport providers and Customers. Processing orders across key accounts, liasing with both internal and external stake holders to reach order fulfilment targets. To deliver excellent customer service from planning through to...
-
Customer Service Executive
7 months ago
Feltham, United Kingdom Freightserve recruitment Full timeFreightserve recruitment are looking for a Courier Customer Agent for a major freight Forwarder based in the Feltham, Middlesex area. **BRIEF OVERVIEW** This is a fantastic opportunity to join a company committed to providing quality, innovative value and logistics services. To meet customers’ requirements for the safe and efficient transport of their...
-
Customer Service Executive
7 days ago
Feltham, United Kingdom Eurofins UK Food Testing Full timeCompany Description **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest...
-
Inside Sales
1 day ago
Feltham, United Kingdom Hudson Clarke Associates Full time**£28k to £30k basic + 5k annual bonus paid monthly + Future Career Opportunities** **The Company**: A fantastic opportunity for a Customer Service / Inside Sales Executive has arisen to join the Commercial Team of the UK division of this European Market Leader within the Events related industry based in Feltham. They deal at the high end of the marketon...
-
Air Freight Export Customer Service Clerk
1 week ago
Feltham, United Kingdom Freight Personnel Full timeWith 25,000 employees at 620 locations in 98 countries, our client is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight and contract logistics businesses, with a clear focus on providing IT-basedsupply chain managements services. We are now recruiting for an **Air Freight Customer Service Clerk** to...
-
Retail and Property Service Executive
7 days ago
Feltham, Greater London, United Kingdom Guidant Global Full timeJob DescriptionWe are looking for a talented Retail and Property Service Executive to join our team at Guidant Global. As a key member of our team, you will play a vital role in driving sales, ensuring compliance, and enhancing customer experience.You will work closely with our Business Partners to understand their needs and develop strategies to meet them,...
-
Apprenticeship in Customer Services
6 days ago
Feltham, United Kingdom DSV UK Full timeTo meet customers’ requirements and present as the “professional” in customer support to both internal & external customers & suppliers for the safe and efficient transport of cargo effectively and in accordance with company operational procedures and statutory requirements including Health & Safety. **Apprenticeship summary** **Annual...
-
Import/customs 2x Feltham
3 days ago
Feltham, United Kingdom Midas Global Executive Search Full timeCustoms Clerk - Houslow, London - Freight Forwarding + Logistics Duties & Responsibilities: Responsible for writing your own Entries Experience with Import Entry procedures rules and regulations for Air or Ocean Receive and review documentation, to input and transmit data for CBP release of shipments Handle the full clearance process from A-Z Possess the...
-
Customer Service Supervisor
2 weeks ago
Feltham, Greater London, United Kingdom Aldi UK Full timeJob Title: Customer Service SupervisorAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team in South West London. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Responsibilities:Supervise and coach...
-
Customer Service Administrator
7 days ago
Feltham, United Kingdom Rhodium Consulting Full timeVacancy ref - JR1399 Role - Customer Service Administrator Hours - full time permanent position, Monday to Friday 8am to 4pm / 9am to 5pm and 9.30am to 5.30pm on a rota basis Location - Feltham, Middlesex Salary - £24,000 per annum + benefits Our client is looking for a full time permanent customer service administrator to join their small friendly...
-
Customer Service Advisor
1 week ago
Feltham, United Kingdom Ascent Sourcing Full time**Customer Service Advisor** **Feltham** **£25,000 - £26,000 Base + Benefits** My client is a highly successful and well-established organisation within the logistics industry. My client, who were established over 20 years ago, provide specialist bespoke solutions to the international freight forwarding industry, e-commerce business, global courier &...
-
Customer Service Specialist
7 months ago
Feltham, United Kingdom Layka Recruitment Full timeThis is a fantastic opportunity for a Customer Service Specialist to join a company committed to providing quality, innovative value and logistics services. Salary up to £28,000, 25 days holiday, salary sacrifice car / cycle scheme. Key Tasks:Timely and effective communication with Customers, partners & internal departments via e-mail &...