Security Officer

7 months ago


Liverpool, United Kingdom EMCOR UK Full time

**Duties/Responsibilities**:
**EMCOR UK are recruiting for a Security Officer based in Liverpool.**

**This is a permanent full time **position. Working a shift pattern of 3 days on, 3 nights off, 3 days off. The hours are 06.00am-18.00pm and 18.00pm-06.00am.**

**Job Purpose**:
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this. To provide high visibility security static guarding at a prestigious pharmaceutical site in Liverpool in accordance with both client and EMCOR UK requirements. The requirement to communicate clearly with other personnel and the client as required is important. Providing high visibility Static Guarding of the property/building and grounds.

**Principle Accountabilities**:

- Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- Always display excellent situational awareness.
- Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- Be aware of protest and demonstration activity and respond/escalate as appropriate.
- To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- To be fully conversant with all operating procedures and always follow them.
- Assist as instructed during major incidents.
- Always display your SIA licence whilst on duty.
- Maintain accurate records/logs and submit reports as instructed.
- Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- Use communication tools (radio/phones) in a confident and clear manner.
- Carry out any other reasonable request as required
- Provide a visible deterrent regarding security issues on the property/building and grounds
- Provide CCTV monitoring of the perimeter of the property/building and surrounding grounds
- To have Conflict Resolution training / experience
- Maintain accurate records and logs of incidents and site visit logs
- Liaising with Police and other public bodies to ensure a coordinated approach and awareness of local issues
- Dealing with communications from telephone calls and radio users in a professional manner in accordance
with operating procedures
- Exchanging all necessary information to colleagues during shift change
- Develop and maintain relationships with all the clients departments
- Maintain accurate site contract administration files
- Be conversant with all statutory compliance processes and procedures
- Ensure that all EMCOR UK policies, procedures and standards and adhered too
- Maintain day-to-day contact with the customer’s representatives and attend meetings as directed
- To carry out other reasonable administration requests for other departments as directed by the EMCOR UK
Security Manager or EMCOR UK Security Supervisors

**Person Specification**:
- Clearance to BS7858
- SIA Licence - Security Guard (SG)
- SIA Licence - Door Supervisor (DS) (if applicable to scope)
- SIA Licence - CCTV (if applicable to scope)
- First aid qualification (ELS


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