Customer Compliance Executive

2 weeks ago


Bedford, United Kingdom Central Pharma Full time

**Job Title**:Customer Compliance Executive

**Reporting to**:Supply Chain Manager

**Primary Objective**

To provide independent authentication of production paperwork. Create and maintain Master Specifications, tracking their status with internal and external stakeholders. Provide the first point of contact for all new customers, compiling a customer bible before handing over to the team.

**Primary Role Responsibilities**
- Independently check Production paperwork prior to packing safeguarding accuracy of data.
- Tracking accuracy and providing feedback to allow for professional growth.
- Create and maintain Master Specifications, tracking internal & external approval actions.
- Central point of contact for all new customers, ensuring all paperwork is provided and processes can be followed.
- Assemble new enquiry files and arrange estimates in response to the receipt of order.
- Create a customer specific guide, providing a handover after the initial order.
- To be an actively participating member supporting continuous improvement in GMP and GDP
- Immediate action of any GMP breaches
- Answer all customer calls efficiently and professionally.

**Secondary Role Responsibilities**
- Ensure customer enquiries and orders are processed efficiently and professionally.
- Handle efficiently and professionally all aspects of allocated customer accounts.
- Ensure customer supplied componentry is available.
- Ensure that order confirmations are prepared and sent within three working days from receipt of order.

The above is not a complete and exhaustive list and other duties may be required to be undertaken as and when necessary.

**Skills & Competencies**:

- Ability to function in a dynamic, contracting environment.
- Ability to liaise with other departments.
- Excellent written communication skills.
- Able to plan and prioritise own workload and work to tight deadlines.
- Professional handling of all internal and external communications with regards to quality.
- Good attention to detail.
- Strong organisational skills for control of self - workload.
- Good team Player.
- Flexible in supporting business needs.
- Uses initiative to drive improvements.

**Relationships**:
This position is supported by the Supply Chain Manager. This role has direct working relationships with Quality, Production and Warehouse, these relationships are critical to the success of the business.

**Success Criteria**:
The Account Executive will be measured on the delivery and quality of all paperwork, the service offered to customers, individual and team KPIs. The improved profile of what Central Pharma consider to be service excellence.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- On-site parking

Ability to commute/relocate:

- Bedford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Regulatory Affairs: 1 year (preferred)

Work Location: In person



  • Bedford, United Kingdom Get Staffed Online Recruitment Full time

    Customer Service Executive Wixams, Bedford Contract £12-£14 per hourAbout the roleThe Customer Service Executive frequently works with our client's other teams to offer assistance to customers, whilst collaborating with the Product and Design and Digital Marketing teams to create a voice or tone for communicating with customers. The role also includes...

  • Compliance Supervisor

    4 weeks ago


    Bedford, United Kingdom Yusen Logistics (UK) Full time

    Job Ref RMK573 City: Bedford Department Supply Chain Solutions Salary Status Full Time Type Permanent Hours 40 **More details**: We are looking for a Compliance Supervisor to be based in Marston Gate. The position holder will ensure that Yusen Logistics (UK) Ltd provides an efficient and effective service to its customers, by ensuring the...

  • HR Executive

    4 weeks ago


    Bedford, United Kingdom Pro EV Full time

    **HR Executive - Pro EV Group** **Location**: MK43 (Bedfordshire), UK **Job Type**: Full-time **Salary**: Competitive with Industry Standards **About Pro EV Group**: Pro EV Group is at the forefront of the electric vehicle revolution, dedicated to pioneering sustainable transport solutions. We are a rapidly expanding company seeking a driven HR Executive...

  • Marketing Executive

    1 month ago


    Bedford, United Kingdom Fairfield Care Full time

    **About us** At Fairfield Care, we have been providing high quality medical equipment, care home supplies and servicing expertise to the UK’s care market for almost 30 years from our Head Office in Bedford. We’re not just a supplier, we’re a trusted partner dedicated to making the care industry better. Our focus is on offering reliable and innovative...


  • Bedford, United Kingdom Bedford Borough Council Full time

    **General information**: **Reference **:003078 **Closing Date **:22/12/2023 **Service Area**: **Directorate**: Corporate Services **Service Area**: Assessment Applications & Business Support **Vacancy Details**: **Category**: Administration/Clerical - Employee **Job Title**: Licensing Compliance Officer **Grade**: BBU08 £29,269 - £32,076 per annum...


  • Bedford, United Kingdom Osborne Appointments Full time

    ** Business Development Executive Do you have telesales/lead generation experience? Are you looking to join a thriving company who offer uncapped commission? I may have the role for you! OA are working with a client based in Priory Business Park, Bedford who are looking for a Business Development Executive to join their team. Our client are an independent...


  • Bedford, United Kingdom TLP Recruitment Full time

    Customer and Logistics Coordinator Commutable from Bedford, Milton Keynes, Northampton, St Neots and Luton £28-30,000 plus excellent benefits 59615AM Great opportunity to join a growing business and be part of the supply chain team where you will be dealing with inbound inquiries from customers relating to the sales and after sales service You will be...


  • Bedford, United Kingdom Biogen (UK) Ltd Full time

    **Customer Service Support apprentice** As a Customer Service Support apprentice, you will be at the heart of the Commercial Team at Biogen UK. Helping to deliver the best service to our customers whilst learning lots of skills to become a proactive member of the team. The employer's location is remote; in a North Bedfordshire village (Milton Ernest). You...


  • Bedford, United Kingdom Executive Connect LTD Full time

    Legal Practice Manager * Relevant experience as a Practice Manager in the legal industry * Ideally COFA. If not COFA, then will need to have had experience working with COLP and/or COFA * Salary circa £60- £65K Legal Practice Manager Reporting to the firms Board of Directors & CEO, the successful Practice Manager will handle a diverse and...


  • Bedford, United Kingdom Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...


  • Bedford, Bedfordshire, United Kingdom Jago Consultants Full time

    Can you deliver world class customer service? Our Dealership in Bedford is looking to recruit a New & Used Sales Executive. The successful candidate for our Sales Executive position will have previous experience in a similar role, proven customer service skills and show the ability to work to deadlines and targets while always being a team player. Many...


  • Bedford, United Kingdom Executive Connect LTD Full time

    Legal Practice Manager * Relevant experience as a Practice Manager in the legal industry * Ideally COFA. If not COFA, then will need to have had experience working with COLP and/or COFA * Salary circa £60- £65KLegal Practice ManagerReporting to the firms Board of Directors & CEO, the successful Practice Manager will handle a diverse and challenging...


  • Bedford, Bedfordshire, United Kingdom ParentPay Group Full time

    Marketing Executive Marketing Employment Type: Permanent - Full Time We are looking to recruit a new Marketing Executive into our team to support with the execution of marketing plans for the SIMS brand, helping us meet and exceed business objectives, commercial targets and retention goals. You’ll also be helping support the successful adoption of...

  • Sales Executive

    4 weeks ago


    Bedford, Bedfordshire, United Kingdom Jago Consultants Full time

    Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Dealership in Bedford is looking to recruit a New & Used Sales Executive. About the position The successful candidate for our Sales Executive...


  • Bedford, United Kingdom Verify Europe Full time

    Currently seeking an experienced Supplier Quality Engineer to support a program where we need to deploy someone within a supplier facility near Bedford. With a focus on ensuring that acceptable standards are met and continually achievable, the role will provide support across a number of assigned projects, monitoring progress of hardware and electrical...


  • Bedford, Bedfordshire, United Kingdom Executive Connect LTD Full time

    Legal Practice Manager * Relevant experience as a Practice Manager in the legal industry * Legal Practice Manager Reporting to the firms Board of Directors & CEO, the successful Practice Manager will handle a diverse and challenging workload to facilitate the delivery of the practices’ legal services. Duties may include but not be limited to:...

  • Practice Manager

    3 weeks ago


    Bedford, United Kingdom Executive Network Legal Limited Full time

    Practice Manager, circa £60,000, Bedfordshire. This role is an opportunity to join an innovative and high performing busy team in a client facing role.JOB TITLE:        Practice ManagerEXPERIENCE:    3 + years’ experienceLOCATION:        Bedfordshire SALARY:            circa £60,000OVERVIEW:•Manage day-to-day operations of the firm,...


  • Bedford, United Kingdom Verify Europe Full time

    Currently seeking an experienced Supplier Quality Engineer to support a program where we need to deploy someone within a supplier facility near Bedford. With a focus on ensuring that acceptable standards are met and continually achievable, the role will provide support across a number of assigned projects, monitoring progress of hardware and electrical...

  • Marketing Executive

    4 weeks ago


    Bedford, Bedfordshire, United Kingdom The Susu Tech Full time

    Copart is the global leader in online vehicle remarketing and recycling and are looking to recruit a collaborative and ROI focussed Marketing Executive to join our Marketing team, based at our Head Office in Wootton, Bedfordshire. We have seen large scale growth since we entered the UK market in 2007 and have exciting plans to continue this growth in both...

  • Marketing Executive

    4 weeks ago


    Bedford, Bedfordshire, United Kingdom ParentPay Group Full time

    Marketing Executive Department: Marketing Employment Type: Permanent - Full Time Location: Bedford, UK Description We are looking to recruit a new Marketing Executive into our team to support with the execution of marketing plans for the SIMS brand, helping us meet and exceed business objectives, commercial targets and retention goals. You’ll also...