Travel Specialist

3 weeks ago

Bristol, United Kingdom Osborne Clarke Full time

We have an exciting opportunity for a Travel Specialist to join our growing Finance team. As the internal expert on travel bookings and costs, in this role you will act as the main point of contact between our external travel provider and the business whilst holding responsibility for monitoring bookings, reporting on spend and usage & managing stakeholders across the business on all things travel.

This is a permanent role based out of our Bristol office, but working to a hybrid arrangement with some home working too.

**Osborne Clarke**

Osborne Clarke is a future-focused international legal practice with over 300 Partners and more than 1,080 talented lawyers in 26 offices around the world*. Our three-dimensional approach to client service combines legal expertise, in-depth understanding of our clients and the sectors they operate in, together with insight into the global issues that are transforming the landscape of how we live, work and do business: Decarbonisation, Digitalisation and Urban Dynamics. Looking around corners to help our clients solve legal and business challenges, big and small, and harness the opportunities of change - together we'll be ready for what's next.

We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

**What you'll do**

The successful applicant will be responsible for travel service delivery and the coordination of day to day operations, including:

- Ensuring the smooth running of all booking processes including communications and process updates
- Coordinating air miles & loyalty points and maintaining the approvals process
- Managing the relationship between Osborne Clarke and our external travel provider, ensuring compliance with agreed service level agreements and leading quarterly service delivery meetings
- Engaging & consulting with Travel Reps and PA's to understand and resolve operational issues and act on ongoing feedback
- Tracking bookings which fall outside of the travel policy
- Responsibility for analysing, compiling and presenting travel data and carbon reporting
- Assisting with business insurance requirements from a travel perspective

**What we're looking for**
- Previous experience of booking travel on behalf of others, including knowledge of booking procedures and pricing
- An understanding of travel booking tools i.e. Online Booking Tools or Global Distribution Systems
- Excellent organisational ability
- Good verbal and written communication skills
- Ability to actively engage with and influence a range a stakeholders
- Willing to learn new systems and processes
- Good commercial awareness
- Proven track record in data analysis/reporting
- Good Excel skills
- Strong attention to detail
- Sense of responsibility and ownership with a focus on getting the job done
- Problem solver who can bring an analytical approach to resolving challenges
- Willing to travel between London, Bristol and Reading offices to ensure appropriate visibility around the business as the recognised OC travel expert

**Salary and benefits**

We offer competitive salaries and generous benefits.

**For more information or to apply**

No agencies please.
- *Services in India are provided by a relationship firm_
- At _Osborne Clarke_ we value difference and encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities, and sexual or romantic orientations. We want everyone to feel that OC is a place where you can be yourself and where you belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality._
- We support working families via a range of family and caring friendly policies and will accommodate flexible working where we can. We value the health and wellbeing of our people: for example, we're signatories to the Mindful Business Charter, have an active network of mental health champions and offer free initiatives and flexible benefits to all our people. _
- Being an inclusive employer is important to us. We have made a number of external commitments such as the Race Fairness Commitment and Women in Law Pledge, and are working with organisations like Stonewall to become a more inclusive employer. _
- Osborne Clarke is a Living Wage Employer, so we're committed to paying everybody in our business enough to live on and to enable them to save for the future._

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