Customer Service Executive

6 months ago


Bedford, United Kingdom Hamilton Appointments Full time

**Customer Service Executive - Permanent - Bedford**

As the **Customer Service Executive**, you will administer key customer accounts in a small and friendly office environment, whilst working closesly with with the sales team and building strong relationships with customers.

Duties will include:

- Accurately and efficiently place orders.
- Communicate daily with assigned sales reps to provide order updates and problem solve.
- Utilise available inventory and customer order history.
- Review pending/open orders based on ship/cancel dates to ensure timely shipping.
- Assist sales reps with managing their account list.
- Ensure all customers are set-up within the database.
- Liaising with the warehouses, supporting the UK and EU sales team.
- Maintain full working knowledge of all processing systems.

The salary for this role is **£25,000 - £30,000 per annum**. In addition, our client offers a range of salary benefits including **hybrid working**, on site parking and company pension. This is an excellent opportunity to join an organisation where you can develop your customer service skills.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

**Education**:

- Diploma of Higher Education (preferred)

**Experience**:

- customer service: 4 years (required)

Work Location: Hybrid remote in Bedford

Reference ID: HA184



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