Customer Service Executive
6 months ago
**Customer Service Executive - Permanent - Bedford**
As the **Customer Service Executive**, you will administer key customer accounts in a small and friendly office environment, whilst working closesly with with the sales team and building strong relationships with customers.
Duties will include:
- Accurately and efficiently place orders.
- Communicate daily with assigned sales reps to provide order updates and problem solve.
- Utilise available inventory and customer order history.
- Review pending/open orders based on ship/cancel dates to ensure timely shipping.
- Assist sales reps with managing their account list.
- Ensure all customers are set-up within the database.
- Liaising with the warehouses, supporting the UK and EU sales team.
- Maintain full working knowledge of all processing systems.
The salary for this role is **£25,000 - £30,000 per annum**. In addition, our client offers a range of salary benefits including **hybrid working**, on site parking and company pension. This is an excellent opportunity to join an organisation where you can develop your customer service skills.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
- No weekends
**Education**:
- Diploma of Higher Education (preferred)
**Experience**:
- customer service: 4 years (required)
Work Location: Hybrid remote in Bedford
Reference ID: HA184
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