Telematics Device Installer

At AX, we are looking for a Telematics Device Fitter to provide an efficient and all-encompassing technical fitting and support service to **AX Innovation** customers.

Based from Bracknell, this role will see you covering a Southern Territory, with potential for overnight stays when required to service business customer portfolio.

We are interested in hearing from people who may already be telematics fitter, but also those who may be really interested in a career in this area. As long as you have a full and valid driving license (as you will be travelling across a region to meet customers and fit the devices) and values that align with ours, we can train the rest. This really is a great opportunity if you you have an interest in vehicles - you may have been a mechanic or a trainee engineer.

You will install and provide fitment training of telematics and tracking devices into vehicles, across your geographical territory.

Focused on digital development to meet the needs of our partners and customers, the AX Innovation division of our business combines intelligent software, with in-car devices and human expertise to help you Manage, Connect and Protect your vehicles

**A little bit about us**

AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents.

We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do.

We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers.

**As one of our Telematics fitters, your responsibilities will include**:

- Conducting installations of AXI solutions, including telematics devices and tracking systems
- Providing fitment training for customers.
- Ensuring sufficient stock levels are maintained.
- Supporting departments within the business with vehicle knowledge.
- Working in a timely and effective manner, observing and complying with GDPR.
- Achieving objectives and targets set and escalating any concerns to your manager

**As part of our team of Telematics fitters, you will bring the following skills and experiences to our team**:

- Full training will be provided, making this a great opportunity for someone with an interest in vehicles to move into a technical/telematics environment.
- A valid driving license is essential (vehicle provided) as you will be travelling to client sites across your regional territory to fit the devices
- Ability to communicate and forge effective relationships with internal and external stakeholders / customers.
- Ability to work to deadlines and expectations.
- Ability to remain calm and work under pressure.
- Demonstrate problem solving skills.
- Ability to multitask.
- Basic computer skills.
- Ability to work unsupervised using own initiative.
- Customer focused.
- Adaptable, tenacious self-starter who is results orientated.
- Excellent face to face customer service skills.
- Team player.
- Demonstrate behaviour in line with Company values; Always Respectful, Inspired to Innovate, Delivering Delight and Fully Accountable.
- General knowledge of different vehicle models and their controls (desirable, not essential).
- Basic knowledge of car maintenance (desirable, not essential).
- Demonstrate behaviour in line with Company values; Inspired to Innovate, Always Respectful, Fully Accountable, Delivering Delight.

Along with a **salary of between £22,000 and £27,000, dependent upon your experience **you will also receive a range of benefits including company car, 22 days holiday (plus bank holidays), rising to 27 with length of service, Bupa Healthcare, Life Insurance at 4 x salary, Employee Assistance Programmes, and ongoing professional development.
- Are you concerned you don’t have all the requirements we would like?_- AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work._
- Even if you think your skills and any experience doesn’t perfectly align, your values and core behaviours may._
- Take a further look.you may be the perfect person for us - and us for you_