Experienced Waiter

Responsible for ensuring replacement of food stations on the buffet and cleanliness of the buffet line. This is a high profile guest interaction job where excelling guest service and engaging conversations are expected at all times.

The ultimate goal of all our staff is to ensure that our guests enjoy their visit to the UMAMI so much they feel compelled to return.

Maintain a high standard of personal hygiene and body language at all times and continually seek to endeavor professionalism in job role.

**Essential Functions**:

- To assume 100% responsibility for quality guests’ experience
- Assist customers in a friendly and helpful manner and with a smile bearing reference to service policies and procedures as laid in C.H.A.M.P.S Employee Training Handbook.
- Greet guests in a professional manner and provide education about the food, how menu items are prepared, the ingredients used and the different cooking methods as well as allergen information.
- Notify manager-on-duty any time a guest is not IOO% satisfied with their experience
- Maintain the agreed standards as in the Employee Training Workbook.
- Ensure that pre and post service requisites are met and “Buffet Attendant Opening and Closing Procedure Checklist” is Completed
- Assist the restocking and replenishment of server station inventory and supplies
- Maintaining the product quality, by consistent checking buffet food quality
- Maintaining full buffet dishes capacity by sending early orders to the kitchen in order to ensure consistent preparation of the dishes by BOH members before buffet becomes empty
- Assist Manager in any other tasks required to ensure customer's excellence and satisfaction
- Complete all opening and closing side work which includes the thorough set up and break down of assigned buffet stations
- Keep buffet cleaned and stocked utilizing sanitizing solution on a consistent intervals
- Complete side duties as required and assigned by Duty Manager.
- Checks and fills water in the buffet station wells and ensures food vessels are at appropriate and safe holding temperatures
- General Cleaning duties of FOH and BOH areas

**Job Type**: Zero hours contract

Pay: Up to £11.44 per hour

Expected hours: No more than 48 per week

**Benefits**:

- Discounted or free food

Schedule:

- Every weekend
- Monday to Friday
- No weekends
- Weekend availability
- Weekends only

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

Reference ID: UTW00001