Senior Secretary Gastroenterology

8 months ago

Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

The Gastroenterology team is looking for a senior secretary to oversee a busy secretarial team who are focused on providing a full and comprehensive secretarial/admin support to the Gastroenterology Department. This is a large specialty looking after both Endoscopy and Gastroenterology and Hepatology outpatients.

The applicant should be both enthusiastic and flexible to meet the many needs of the Department, willing to lead and contribute to the process of improvements to the service we offer patients.

We are looking for an individual with excellent keyboard, audio and communication skills who works well as a member of a team as well as providing leadership within the role.

To provide a comprehensive secretarial service and support to assigned consultant(s) and their team by:

- Providing a complete medical secretarial service including word processing, audio typing, scanning and the composition of letters. To provide a fast and accurate copy and audio typing service to the department, producing clinic letters and other documents.
- Preparing and organising papers for meetings, attending and taking notes when necessary.

Line manager component

To assist the Gastroenterology Admin Manager in the management of the secretarial staff by:

- Organising and ensuring the smooth running of the secretarial functions within the department, including implementing processes
- Developing computerised systems for managing information and paperwork within the office.
- Carrying out the day to day supervision of secretarial staff within the department
- Carrying out appraisals

Other administrative duties

To be the department resource and expert in administration process and computer systems by:

- Providing support and ensuring staff receive appropriate training
- Acting as a “trouble shooter”.
- Identifying ways of improving the efficiency and effectiveness of the functioning of an office / systems

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool

We are committed to supporting you and hope you want to join our team. In the meantime, find out more aboutliving and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

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