Employee Relations Advisor

4 months ago

Yeovil, United Kingdom Screwfix Full time

**Overview**

It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth on to you.

As an Employee Relations Advisor joining a fantastic supportive team of 13 teammates, you'll provide our customers with relevant advice and coaching to support all ER-related issues; you'll act as a dedicated support network to all Managers. You'll build strong relationships with leaders and managers and external contacts such as employment law solicitors to provide an efficient service to ensure Screwfix stays legally compliant.

We believe a hybrid, flexible working approach offers you - and your colleagues - the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you'll work from our head office three days a week. Beyond that, how, when, and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we've worked hard to build an office you'll want to work in.

**Key responsibilities**
- Liaising with line managers to provide advice and support on all employee relations matters - including; absence and lateness, disciplinary (misconduct and gross misconduct), performance and capability, grievances and appeals.
- Dealing with general employment queries on matters such as Flexible Working requests
- Adopting a coaching style to develop relevant skills and knowledge within the operational management population
- Advising on company procedures, informal and formal meetings and outcomes
- Writing and checking letters, including complex cases which require a high level of skill, the ability to assimilate information from a number of sources and work with a high volume at speed
- Owning and delivering on specific high profile ER projects within the team to improve the ER experience within the business.
- Continually developing ER tookits and policies with up-to-date legislation and improved procedures.
- Developing effective relationships with stakeholders such as line managers, senior mangers and other HR colleagues to promote best practice ways of working across the business
- Liaising with third parties such as our employment law legal support and ACAS providing in-house support with Employment Tribunals and Early Conciliation
- Reporting on cases, working with people data and identifying trends in ER activity, suggesting and implementing practical and commercial solutions
- Working individually and as part of the ER, wider HR and operational teams
- Ability to manage the day to day activities of the ER helpline with the longer term project work required to improve our service.

**Required skills & experience**
- This position would suit an ER specialist, HR generalist or Operational Manager with significant ER experience looking to move to a specialist employee relations role.
- Considerable hands-on experience in dealing with ER cases is essential to offer the level of support and expertise required.
- Working knowledge of employment law is essential, as is a common sense and pragmatic approach to dealing with cases.
- Experience dealing with a high volume of activity, prioritising work and dealing with several issues and cases simultaneously.

**What’s in it for me?**

You do your best when you feel your best, so we’ve chosen benefits that truly matter and support your wellbeing.

**Subsidised canteen**: We offer a great selection of hot and cold food at our subsidised canteen, as well as a warm, inviting place for you to eat. So whether you prefer a packed lunch or an easy life, we cater to all.

**Free parking**: No one wants to spend their mornings circling around the car park. So whether you have a work vehicle or not, there’ll always be a free spot for you and your car.

**Parental leave policy**: We offer Enhanced Family Leave for our UK and ROI based colleagues. Our policies and resources are inclusive for all parents and include enhanced pay terms and generous leave policies. We’ve put everything we think you should know on our dedicated intranet page, ready for when you need it. Find out more on our website.

Other benefits:

- Award-Winning Pension Scheme
- 20% discount at Screwfix & B&Q
- Company Bonus
- Award-Winning Apprenticeship Schemes
- Gym Discount at Nuffield Gyms
- Cycle-to-Work Scheme
- Enhanced Family leave
- Retail Trust counselling services
- Life cover

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and gen

  • Assistant Employee Relations Advisor

    4 months ago

    Yeovil, United Kingdom Screwfix Full time

    **Overview** It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. We have a fantastic opportunity to join our Employee Relations team. This is an excellent opportunity for someone looking to develop...

  • Employee Relations Advisor

    4 months ago

    Yeovil, United Kingdom Screwfix Full time

    **Overview** It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth on to you. As Employee Relations Advisor joining a fantastic supportive team of 13 teammates, you'll provide our customers with relevant advice and...

  • HR Advisor

    4 months ago

    Yeovil, United Kingdom CareTech Group Full time

    The Cambain Group are now looking for a hardworking and passionate Regional Human Resource Advisor. Are you ready to take the next step in your career? **Salary and Benefits** Here at The Cambain Group we value our employees and appreciate the commitment they give us, and in response we offer a competitive salary of £25,500.00 per annum. Can we add some...

  • Parts Advisor

    2 days ago

    Yeovil, United Kingdom CV-Library Full time

    PARTS ADVISOR   Salary - £28,000.00pa (Overtime paid at time & a half)   Working Hours - Monday - Friday - optional working hours - 07:00 - 17:00 or 08:00 - 18:00   Location - Yeovil   Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor for their...

  • Parts Advisor

    2 months ago

    Yeovil, United Kingdom Additional Resources Full time

    Parts Advisor / Stock Controller - Somerset Salary: £28,000 OTE (Uncapped Commission) Location: Yeovil An exciting opportunity has arisen for a Parts Advisor / Stock Controller to join a well-established car dealership. You will be managing vehicle parts and accessories, ensuring stock accuracy, and providing top-notch customer service both in person...

  • Parts Advisor

    1 month ago

    Yeovil, United Kingdom Additional Resources Full time

    Parts Advisor / Stock Controller - SomersetSalary: £28,000 OTE (Uncapped Commission)Location: YeovilAn exciting opportunity has arisen for a Parts Advisor / Stock Controller to join a well-established car dealership.You will be managing vehicle parts and accessories, ensuring stock accuracy, and providing top-notch customer service both in person and over...

  • Parts Advisor/ Stock Controller

    1 month ago

    Yeovil, United Kingdom Omega Resource Group Full time

    Job Title: Parts Advisor/ Stock Controller Location: Yeovil Pay Range/details: £28,000 Contract Type: Permanent Full Time Omega has an exciting opportunity with our amazing client for a service technician position. They are a multimillion-pound investment that heralds a new era of sophistication and service. Key Responsibilities – Parts Advisor/...

  • Service Advisor

    2 months ago

    Yeovil, United Kingdom The Solution Automotive Limited Full time

    Vacancy - Service Advisor - Somerset AreaRemember to check your CV before applying Also, ensure you read through all the requirements related to this role.Our well respected client is looking for a Service Advisor or people from a good/solid customer facing background that are looking to take a step into the automotive industry. Full training will be...

  • Parts Advisor/ Stock Controller

    1 month ago

    Yeovil, United Kingdom Omega Resource Group Full time

    Job Title: Parts Advisor/ Stock ControllerLocation: YeovilPay Range/details: £28,000Contract Type: Permanent Full TimeOmega has an exciting opportunity with our amazing client for a service technician position. They are a multimillion-pound investment that heralds a new era of sophistication and service.Key Responsibilities – Parts Advisor/ Stock...

  • Service Advisor

    2 months ago

    Yeovil, United Kingdom The Solution Auto Full time

    Vacancy - Service Advisor - Somerset AreaOur well respected client is looking for a Service Advisor or people from a good/solid customer facing background that are looking to take a step into the automotive industry. Full training will be provided to get the successful applicant accredited with well known and respected brands within the motor industry...If...

  • Parts Advisor

    4 weeks ago

    Yeovil, United Kingdom PLATINUM RECRUITMENT CONSULTANCY LIMITED Full time

    Parts Advisor in Yeovil, Somerset to start ASAP! Salary: £28,000 basic - OTE £32,000 + Overtime for working Saturday on a rota My client is seeking a dynamic and customer-focused Parts Advisor to join their team in Yeovil. This is an excellent opportunity to develop your career within a thriving automotive environment. As a Parts Advisor, in Yeovil...

  • Service Advisor

    4 months ago

    Yeovil, United Kingdom Robert Cockings Motor Repairs Ltd Full time

    **Are you looking for a new challenge as a service advisor? If you are, then this is **_**the**_ **job for you.** We are an award winning, local, family owned garage that offers our customers a true alternative to the main dealers, to help keep them safe on the road all year round. An opportunity has come up due to continued expansion of the customer base...

  • Sales Advisor

    3 months ago

    Yeovil, United Kingdom H&M Full time

    This is a permanent Part-time position offering 8** **hours per week. The position is based in the H&M Yeovil store. As a Sales Advisor, you are responsible for always putting our customers first** **while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit** **in your store** **and share...

  • Parts Advisor/ Stock Controller

    2 weeks ago

    Yeovil, United Kingdom Omega Resource Group Full time

    Job Title: Parts Advisor/ Stock Controller Location: Yeovil Pay Range/details: GBP28,000 Contract Type: Permanent Full Time Omega has an exciting opportunity with our amazing client for a service technician position. They are a multimillion-pound investment that heralds a new era of sophistication and service. Key Responsibilities Parts...

  • Parts Advisor

    3 days ago

    Yeovil, Somerset, United Kingdom Future Engineering Full time

    Unlock Your Potential as a Parts AdvisorAre you looking for a challenging role where you can develop your skills and progress your career? We have an exciting opportunity for a Parts Advisor to join our team at Future Engineering.About the RoleAs a Parts Advisor, you will be responsible for managing the spare parts department, ensuring that our customers...

  • Parts Advisor

    2 days ago

    Yeovil, Somerset, United Kingdom Future Engineering Full time

    Unlock Your Potential as a Parts AdvisorAre you looking for a challenging role where you can develop your skills and progress your career? We have an exciting opportunity for a Parts Advisor to join our team at Future Engineering.About the RoleAs a Parts Advisor, you will be responsible for managing the spare parts department, ensuring that our customers...

  • Parts Advisor

    1 week ago

    Yeovil, Somerset, United Kingdom Future Engineering Full time

    ## Parts Advisor Role at Future Engineering ### Job Summary We are seeking a skilled Parts Advisor to join our team at Future Engineering. As a key member of our team, you will be responsible for managing the spare parts department and ensuring the smooth operation of our business. ### Key Responsibilities * Manage the spare parts department, including...

  • Parts Advisor

    1 week ago

    Yeovil, Somerset, United Kingdom Future Engineering Full time

    ## Parts Advisor Role at Future Engineering ### Job Summary We are seeking a skilled Parts Advisor to join our team at Future Engineering. As a key member of our team, you will be responsible for managing the spare parts department and ensuring the smooth operation of our business. ### Key Responsibilities * Manage the spare parts department, including...

  • Sales Advisor

    3 months ago

    Yeovil, United Kingdom H&M Group Full time

    Job Description This is a permanent Part-time position offering 8hours per week. The position is based in the H&M Yeovil store. As a Sales Advisor, you are responsible for always putting our customers firstwhile creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profitin your storeand...

  • Parts Advisor

    2 months ago

    Yeovil, United Kingdom Platinum Recruitment Consultancy Full time

    Parts Advisor in Yeovil, Somerset to start ASAP!Salary: £28,000 basic - OTE £32,000 + Overtime for working Saturday on a rotaMy client is seeking a dynamic and customer-focused Parts Advisor to join their team in Yeovil. This is an excellent opportunity to develop your career within a thriving automotive environment.As a Parts Advisor, in Yeovil Somerset...