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Trainee Rental Advisor

4 months ago

Cambridge, United Kingdom Vindis Group Full time

**A Little Bit About Us**:
TheVindis Group is seeking to appoint a Trainee Rental Advisor to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Companys heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UKs National Learning Centre.

**How wesupport our #Exceptional People**:
All team membersare provided with access to the following:

- The Vindis Perkbox Benefits Scheme, which offers a host of significantly discounted options e.g. holidays, gym memberships, cinema tickets, supermarket vouchers etc.
- AnEmployee Car Scheme, following a qualifying period. This will provide you withan opportunity to love our brand products as much as we do and drive them ataffordable prices.
- A LifeAssurance policy, at no cost to yourself.
- 24/7access to our Employee Assistance Programme. This is in conjunction with our#SpeakAware campaign, which focuses on employee wellbeing and positive mentalhealth.
- Access toCycle to Work Scheme

**Key RoleResponsibilities**:
As a Trainee Rental Advisor, you will be an integral member of the Sales Team. Your keyresponsibilities will include:

- Dealing with the general public and corporate clientson the phone and in person.
- Monitor daily desktop reports, vehicle availability, utilisation, vehicles overdue, expiring insurance policies of corporate customers, expiring credit card authorisations, excess mileage etc.
- Effectively utilising the tools and resources available to you to becomea specialist in your area.
- Beingintegral in championing and maintaining a culture of customer service excellence; ensuring that the expectationsand requirements of customers are delivered upon and demonstrate alignmentwith, and engagement in, a robust customer communication strategy.
- Production of business plans and strategies and any other planning associated with the development of the Rental Department.

**Prerequisites**:

- Customer Experience essential.
- Driving Licence essential.
- Interested in working in the Motor Industry and sales department.

This isan exciting opportunity for an individual that is seeking career development inan innovative and dynamic organisation.