Administrator - Gerrards Cross (London)

3 weeks ago

Gerrards Cross, United Kingdom Strutt & Parker Full time

**The role**

**Key deliverables**
- Add properties and developments to all internal and external systems along with managing associated marketing for each property
- Support new homes in creating and implementing marketing plans
- Assist with booking viewings.
- Administration associated with new homes including but not limited to: creating pitch reports, offer letters, sales memos, brochures, boards, advertising, processing invoices
- Coordinating marketing and advertising locally and with nearby offices.
- Management of the KYC and anti-money laundering processes as required by the Group, liaising with the internal on boarding and compliance teams where necessary.
- Management of the invoicing process for the team.
- Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum.
- Liaising with potential buyers and arranging viewings/managing diaries
- Maintaining client files and the Residential client database
- Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
- Implement strategies for continuous improvement of business processes and increased efficiency
- Any other ad-hoc administrative duties as required by the team.
- Creating and implementing social media plans
**Person specification**
- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
- Demonstrable experience of supporting a team of professional fee earners.
- Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar.
- A strong communicator, both verbally and in writing with experience of customer service.
- Ability to establish and maintain effective working relationships with colleagues at all levels
- Punctual and flexible in relation to working hours and duties
- Prior experience of interpreting policies and procedures associated with AML regulations.
- Experience of undertaking client due diligence, including completing independent searches and sanction checks.
- Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made.
- Maintains a positive attitude towards routine tasks.
- Accurate and exceptional attention to detail.
- Understands and appreciates the importance of using discretion when dealing with sensitive information.
- An interest in working real estate/estate agency environment.
- BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status._
- BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme._

**Job Types**: Full-time, Permanent

**Salary**: £9,338.00-£44,546.00 per year

Schedule:

- 8 hour shift

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