Administration Team Lead

3 weeks ago

Sunderland, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

We have a vacancy for a full-time Administration Team Lead to join our busy administration team within Access South CBU. Office base is at Rosewood, Hopewood Park, however the team is split over several sites and travel to Vermont House, Concorde, Washington, Sunderland Royal, STDH and Hopewood Park will be required.

The post holder must have proven demonstrable supervisory, leadership and secretarial experience along with the ability to collate data from Dashboards and RIO (training will be given in this in-house patient electronic system) and create reports as required. The post holder will be required to monitor performance reports, must have proven experience of diary management and and minute taking.

The post holder will provide guidance and supervisions to the admin team, pco-ordinate staff leave, training, support and cover to other departments when needed, as well as monitoring dashboards and sickness, and carrying out supervisions and annual appraisals. Postholder will provide cover in the absence of other Admin Team Lead colleagues.

The post holder will be required to co-ordinate administrative support services ensuring all systems and processes operate efficiently and accurately through a process of continuous improvement.

**The following core skills are required for the post**:

- Experience in a customer/patient and service user focused environment (in last 12 months)
- Experienced in undertaking and leading supervisions and appraisals with staff Experienced in supporting and leading team(s) through organisational changes.
- Experienced in dealing with annual leave/sickness processes
- Excellent communication and interpersonal skills
- A good understanding of the RIO system and Dashboard (training will be given)
- Proven knowledge and experience of Microsoft Word/Office packages and excellent accurate keyboard skills
- Minute taking skills, live typing.
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- Travel to other sites
- Complete admin rotas
- Support to the Administration Manager/Pathway Manager and Community Clinical Manager
- The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills
- The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Please find attached job description for full details.

**Advertising date**: 18thJuly 2023

**Closing date**: 25th July 2023

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