Student Retention and Finance Adviser

2 months ago

Leeds, United Kingdom Kaplan International Full time

**Student Retention and Finance Adviser**

**Reference number**: JR234656

**Location**:Leeds with remote working opportunities

**Working pattern**: Full Time, 37.5 hours per week

**Contract Type**: Permanent

**Number of roles**:1

**Salary**: £25,000 per annum

We are looking for a Student Retention and Finance Adviser to join our team.

The Student Retention and Finance Team sits within the Student Recruitment and Admissions department, alongside teams focused on the enrolment of new and progressing students onto the University of Essex Online and the University of Liverpool online programmes.

Members of the Student Retention and Finance Team will work across the organisation to proactively encourage students back into active study and provide guidance to students specifically focused on the financial requirements and expectations of studying online.

The principal focus of a Student Retention and Finance Adviser is to provide professional advice, guidance and support to positively influence student progression, engagement and retention.

A detailed job description can be viewed here.

**What you’ll bring to the role**
- An Undergraduate degree or equivalent qualification
- Excellent numeracy skills
- Excellent communication, listening and interpersonal skills
- Performance driven with a desire to deliver against targets.
- The ability to manage a busy workload to tight deadlines.
- Excellent organisation and attention to detail.
- Excellent IT skills (especially Excel) with a desire to embrace new technology.

**What we do**

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.

**What we offer**

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

**How to apply**

**Additional Application Information**

Applicants must be able to provide proof of eligibility to work in the UK. Applicants working outside the UK may be required to produce a police check from the relevant country.

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments**

£25,000 per annum

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