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Admin Lead Early Intervention

5 months ago

West Bromwich, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

An exciting opportunity has arisen within the Early Intervention Service for a full time **Admin Team Lead.**

You will be responsible for the day to day supervision of the administration team, ensure administration support is provided to the Service Managers / Clinical Team Leads within the Division and where appropriate, be responsible for the provision of all cash or financial services, ensuring compliance with Trust procedures.

You will be expected to lead the team and supervise the staff on a daily basis, should have experience of dealing with difficult situations and have the ability to be able to deal with any issues/concerns raised as well as prioritising your own and the team’s workload.

**Detailed job description and main responsibilities**:
*To effectively and efficiently manage a team of support staff as directed by the appropriate management Lead.
*Provide a comprehensive administration and secretarial support across the Directorate to enable them to function effectively, which may include appropriate management of reception areas if applicable.
*Responsible for diary management including organising appointments, resolving conflicting appointments, maintaining and updating calendars ensuring Service Managers make optimum use of their time.
*Attend meetings to take notes, produce minutes, draft agendas and ensuring members receive the relevant documentation on time. Provide general support to the meetings and ensure all facility arrangements are made.
*Produce high quality letters and reports from a variety of sources, to include written and verbal instructions and audio transcripts. Typing from manuscript drafts and producing presentation materials.
*To ensure distribution of information, directing staff to update notice boards in public areas as necessary.
*Co-operating with external governing visits, inspections and reviews as directed by the appropriate Manager.
*To attend meetings/working groups assigned, and provide input and advice as directed by the appropriate Manager.
*Management and supervision of administration staff to include appraisal, training, ensuring objectives are set and achieved, allocation and supervision of work and to support their personal development.
*To participate in the recruitment, appointment and training of new administration staff.
*To participate in absence management, first line grievance and disciplinary procedures where appropriate.
*To ensure that staff are adequately trained, keeping records of training, mandatory and otherwise.
*To be responsible for ensuring office systems, stationery, keys and fobs for service areas are maintained effectively and developed in accordance with changes to service needs, together with ensuring the security of equipment and buildings.
*To be responsible for ensuring the collation of statistical information and production of reports is undertaken to the highest quality
*To be responsible for the co-ordination of repairs and maintenance requests
*To maintain purchase cards for general office and ensure necessary reports are issued to the Finance Department on a monthly basis.
*To issue contracts of employment to all new members of staff as directed by the appropriate Manager.
*To complete amendment forms, termination forms and appointment forms.
*The post holder is required to work on their own initiative and to supervise and appraise lower grades of staff, planning their work in accordance with the needs of the service.
*The post holder is expected to have excellent interpersonal skills and be able to communicate effectively with colleagues at all levels throughout the Trust, with outside agencies as well as with the public, both over the telephone and face to face.
*To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.

**Person specification**:
Essential criteria:
NVQ level 3/GCSEs or equivalent qualifications
Management Experience

Excellent interpersonal and communication skills, both written and verbally
Good prioritisation and organisation skills
Resourceful and able to work on own initiative

Desirable criteria:
Previous working within Healthcare
Previous experience in Administration background
Skills and abilities

**Job Types**: Full-time, Permanent

**Salary**: £23,949.00-£26,282.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- West Bromwich B708NL: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have previous experience within healthcare admin setting ?
- Do you have excellent interpersonal and communication skills, both written and verbally?

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Admin Management: 1 year (required)

Work Location: One location

Reference ID: 285-8194B MH