Customer Sales Advisor

1 month ago


Ilford, United Kingdom Tiles Diy Full time

Responsibilities:

- Provide exceptional customer service to clients, ensuring a positive and memorable experience
- Assist clients in selecting products that meet their needs and preferences
- Demonstrate in-depth knowledge of the products, including features, benefits, and pricing
- Maintain a clean and organized sales floor, ensuring products are properly displayed
- Process transactions accurately and efficiently using the point-of-sale system
- Handle customer inquiries, complaints, and returns in a professional manner
- Meet or exceed sales targets and goals

**Skills**:

- Strong interpersonal and communication skills
- Ability to build rapport with clients and establish long-term relationships
- Excellent problem-solving and decision-making abilities
- Proficient in retail math, including calculating discounts, percentages, and sales totals
- Detail-oriented with a focus on accuracy and attention to detail
- Ability to work well in a fast-paced, team-oriented environment
- Flexibility to work evenings, weekends, and holidays as required

Note: Previous experience in retail sales or customer service is preferred but not required. Training will be provided to ensure success in the role.

**Salary**: £11.00 per hour

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Ilford: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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