Discharge Progress Co-ordinator

We are looking to recruit a new Discharge Progress Co-Ordinator to work on St Michaels Ward. The ward is a 28 bedded Trauma and Orthopaedic unit based at St Michaels Hospital Hayle. We have a hard working MDT, and have a variety of different patients everyday, no day is the same.

We are looking for pro-active, highly motivated individuals who can work autonomously and as part of a large multidisciplinary team. The applicant will be expected to be enthusiastic, organised and have excellent communication and IT skills.

The role will focus on supporting flow of our trauma and orthopaedic patients to ensure all discharges are timely and meet the patients’ needs by liaising with a number of members of the multi
- disciplinary teams.

This is a full-time role for 37.5 hours per week

Co-ordinate all stages of the patient journey, from admission to discharge.

Proactively support and facilitate the work of the multi-disciplinary team (MDT) in delivering the best outcome for the patient; informing and communicating full outcomes of assessments and discharge plans within the clinical area relating to patient discharge/ flow.

Support the Service Manager/Clinical matron with implementing changes to improve patient experience and discharge experience.

The role is an advocate for promoting discharge and works closely with the multidisciplinary teams, including Trust colleagues, Clinical Site Management, Flow Hub, Social Care Providers, our Patients and their families, to proactively plan, prepare and support discharge activity.

Ensure electronic systems are updated in real time supporting the overall move away from paper records.

Will be a member of the Clinical Site team but work to a specific ward or wards, occasionally may need to work in alternative areas and travel between sites to provide cross cover

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

To have made an effective contribution to reaching the Trust’s vision, strategic objectives and key work programmes.

Promote early discharge planning and planning of discharge pathways.

To be responsible for supporting the discharge planning from the point of admission ensuring that discharges are expedited in a timely manner maximizing the use of hospital beds and reducing length of stay by being a key member of the ward Multi-Disciplinary Team.

To liaise daily with medical staff & ward Managers/Staff to review all patients, supporting and facilitating discharge decisions and progress and chasing any outstanding diagnostics and reviews.

To promote and support the action of the concept of pulling patients through the discharge process rather than pushing by proactively managing clinical information to ensure timely interventions at appropriate points in the patient’s discharge pathway.

For further information about this role please see the attached job description and person specification.