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Patient Pathway Tracker
4 months ago
We are recruiting for a Patient Pathway Tracker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Patient Pathway Tracker will validate patient pathways from referral to treatment. Providing a high standard of administrative support and working closely with a wide range of administration, clinical and managerial staff.
The post holder is responsible for providing a professional and patient focused service across Diabetes, Endocrinology and Respiratory services. Proactively ensuring patients are booked timely appointments within their pathway in order to achieve waiting time targets. Reducing any delays in the pathway and utilising short notice capacity.
Our Values are I nclude, R espect and I mprove. It is important that you understand and refer to our values during your recruitment process and beyond
The post holder will proactively monitor where patients are in the system and collect real time data for patients through the system. To monitor waiting times for patients in the system and ensure compliance with national waiting time targets.
The patient pathway tracker will ensure that patient waiting lists are validated in a timely manner and are accurate. Monitoring the patients each week and ensuring Lorenzo is updated in a timely fashion to reflect patient outcomes.
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
**We run the following hospitals**:
The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
