Administrator
6 months ago
Job Title: Administrator (Permanent Full-time)
**Salary**: £12.05 per hour
Hours: 8:00am - 17:00pm (Monday to Friday)
**Benefits**
Career development in a family run business
- Contributory Pension Scheme
- My Pay Rewards - discounts on vouchers
- Refer a friend scheme
- Cycle to work scheme
**Your role**:
A fantastic opportunity has arisen for a Sales Administrator to join our team at our Needham manufacturing site.
The successful applicant will provide administrative support to the Sales Department and be one of the main points of contact for Account Managers, customers and prospective customers.
- Assist the sales team with administrative tasks
- Co-ordinate with other departments such as finance and logistics
Meticulous, customer focused and able to work at pace, you will support the sales function by processing orders, quotes and resolving sales related queries and complaints.
- Verify order accuracy, pricing and product availability
- Enter orders into the system accurately and promptly
- Serve as the main point of contact for customer enquiries and requests
- Address customer concerns, resolve issues, and provide timely updates on order statuses
- Ensure a high level of customer satisfaction through efficient and effective communication
**Qualifications**
- Previous experience in a similar administrative role or within a sales or customer service environment
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite, Word, Excel, Outlook
- Ability to multitask and prioritise tasks
- Knowledge of sales processes and procedures is desirable but not essential
**Who we are**:
A family-owned business with sites across the UK and Europe which has grown organically and through acquisition to become the UK’s leading and most innovative national manufacturer.
We are organised into two distinct business units: Manufacturing and Reconditioned. Together, they deliver a range of sustainable products and services that promote circular economy principles to UK industrial and manufacturing markets.
As an employer with sites throughout the UK and a diverse range of career opportunities available, we offer secure employment with prospects and support to develop personally and professionally.
**Job Types**: Full-time, Permanent
Pay: £12.05 per hour
Expected hours: 42.5 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
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