Customer Service Team Member

3 months ago


Inverkeithing, United Kingdom Premier Hillend Road Full time

As a Team Member at Premier Hillend Road, no shift is the same and you get out what you put in. Starting at 7am some days to set up the store deli and patisserie for the day or finishing at 9pm on others to close the store and ensure the store is ready for another day of customers, you'll keep moving and keep business booming. Every day is different, so you won't just be working deliveries or working on the till; you'll be doing all of it and more. It's your hard work that puts food onto dinner tables and keeps our customers coming back. Our Team Members work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. You'll be part of a close-knit team who will soon become friends. Shifts include the weekends.

What you'll do
**Unpack stock as deliveries arrive in store**
**. Ensure stock is available in correct areas of store**
Providing excellent customer service on the tills
**Help our customers with any questions or queries, and locate items around the store**

**Ensure the deli, patisserie and desserts parlour stays topped up by baking fresh goods**

**Ensure shelves are looking good, checking for sell by dates, ensuring quality and freshness for our customers **Merchandising and maintaining our aisles of products
- Keeping the shop clean and tidy
- Packing grocery and food to go deliveries for customers using our online shop

What you'll need
**Some experience of working in a fast-paced environment**
Must be available for set shift patterns
**The ability to react positively to changing priorities**
The initiative to identify tasks that need to be completed
**The drive to work hard and contribute to the success of your store**
A friendly communication style with your team and customers
**Experience in providing excellent customer service**
**. Must wear uniform according to Health and Safety Standards**

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: £11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Inverkeithing, KY11 1BF: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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