Dietetic Assistant

An exciting opportunity has arisen for three enthusiastic, hardworking individuals with good organisational skills to join the United Lincolnshire Hospitals Trust Dietetic Team, as a Dietetic Assistant. We are a friendly and supportive trust-wide team, providing a comprehensive dietetic service. Your role would be to support the dietitians in providing an excellent, high quality service and helping the dietetic service run smoothly. This would entail appointing patients in clinics, writing letters, general administration tasks, answering patient queries and problems, training patients in the use of enteral feeding tubes and equipment. Following appropriate training, you will also be seeing or contacting patients on behalf of the dietitians following specific policies and procedures.

The post-holders will also have the opportunity to participate in audits and research, and to develop presentation skills.

You will have a positive attitude, be to use your initiative have a flexible approach, excellent communication and time management skills, and the ability to liaise effectively with a wide range of staff, patients and the public. You will be happy working in a fast-paced environment and have a good working knowledge of IT based systems. There is an opportunity to work full time or part time.
- To provide administrative and organisational support to the Oncology, Home Enteral Nutrition (HEN) Community Dietetic Outreach Services, and Paediatric Dietetic Service based at Lincoln County Hospital, but covering the area of the Lincolnshire CCG Partnership.
- To be the first point of contact for the dietetic service, dealing with enquiries, and prioritising responses
- To ensure clinics run according to department standards
- To ensure Patients are seen according to departmental standards
- To create and manage patient Databases
- To support the dietitians in the delivery of our service; reviewing patient’s progress according to departmental procedures, producing letters and reports, delivering presentations as required.
- To enable our patients to have a stress free and positive experience of our service.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
- To be the first point of contact for the Oncology, Home Enteral Nutrition, Paediatric and Community Dietetic Outreach Services and to provide relevant information as requested.
- To deal with enquiries from patients, health professionals, community members and external organisations in a professional and efficient manner.
- To use initiative to prioritise requests and deal with urgent situations as they arise.
- To be flexible to the needs of the service
- To create, develop, maintain and update service databases
- To enter patients information onto the relevant databases, and prepare the patient’s record cards and files.
- To create, develop and maintain manual and computerised filing systems, enabling timely and accurate information retrieval.
- To be responsible for organisation of clinics, including preparation for clinics.
- Ensure staff and patients are aware of the clinics and times.
- Arrange clinic and group sessions and book appointments for patients
- To retrieve and file patient record cards prior to and after clinics
- To type correspondence concerning outcomes of clinics and other correspondence as required, using audio systems and from hand written communications.
- To respond to routine correspondence on behalf of the Home Enteral Nutrition Service.
- To undertake general office duties for the Team, including ordering of stationery, printing and posting letters and other duties as required by the Site Lead Dietitian
- To be responsible for organising administrat