Transport Operations Officer

3 days ago


Wrexham Industrial Estate, United Kingdom Novax Recruitment Full time

Transport Operations Officer
Wrexham
Full-time contract
£9.50 per hour
The purpose of this role is to provide office support to Transport Operations Officers who deliver Home to School Transport provision in Wrexham. This includes:

- answering telephones/taking messages
- contacting various parties/partner organisations,
- ad-hoc work tasks updating
- maintaining records including excel/word/specialist software systems
Your main roles will be:

- managing the transport commissioning process for the Integrated Transport Unit by reviewing and actioning transport requests from authorised staff in Lifelong Learning and Adult Social care
- supervising 130 transport escorts, ensuring an accurate database is maintained, and leading on attendance issues, both on a reactive basis to ensure service continuity, and a proactive basis to manage overall attendance in line with the client's policy
- attending regular meetings with escorts as individuals and in groups to discuss operational issues, particularly relating to health and safety of passengers.
You must have:

- knowledge of passenger transport legislation and national guidelines
- ability to supervise front line transport staff
- ability to communicate clearly and concisely both orally and in writing.
- manage a varying workload



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