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Specialist Order Processor

4 months ago

Poole, United Kingdom Dovetail Recruitment Ltd Full time

**Specialist Order Processor Job in Poole**

Our well-established client in Poole are recruiting a Specialist Order Processor. You will be responsible for helping promote and maintain the order processing inbox and support the incoming sales inbox, and process the orders received via these channel.

**Duties and Responsibilities of the Specialist Order Processor**:

- Undertake regular office administration routines
- Be familiar with the operation of relevant software and channels for processing orders for customers
- Management of the order processing inbox
- Enter data and process orders through Company ERP, both manually and using excel imports
- Record all activity on the Company’s CRM, Smartsheet and the customer’s own systems
- Record all order processing and sales order queries on Company CRM
- It is also important that the inbox is used clearly so that other team members can work on your behalf during time away from the office
- Safely use the office shredder and responsibly shred documents and dispose of the waste in a timely manner whilst observing safety instructions at all times
- Scanning of Pick notes and Delivery notes

**Skills and Experience**:

- A high level of keyboard skills
- Conveys accurate information effectively, using appropriate methods to reflect the needs of the audience and ensure understanding
- Builds and maintains good relationships with customers and colleagues by adopting the most appropriate approach to deal with people and situations
- Efficient in one’s use of time and works in a well-structured way
- Takes responsibility for personal improvement, learning from experience and new situations.
- Responds positively to changing a business circumstances readily adapts behaviour to maintain effective performance
- Accurate, pays attention to detail and ensures tasks are completed on time

**Salary and Benefits**:

- A salary of £28,000 - £30,000 per annum
- Working Monday - Friday 8.00 am - 5.00 pm
- Learning and development opportunities
- Company pension
- Birthday vouchers
- Dress down Friday