Team Leader

6 months ago

Reading, United Kingdom Reading Scientific Services Ltd. Full time

At RSSL we are customer focused, science led, and results driven. The RSSL Functional Ingredients laboratory performs a wide range of analytical analyses for a variety of food and healthcare companies and supports Mondelez research and innovation.

**Purpose**:
The Team Leader role will be based in the food and pharmaceutical section of Functional Ingredients lab. This section of Functional Ingredients focuses on the maintenance and growth of services to external clients, which includes characterization of novel food ingredients and technologies, complex chromatography method development and validations. This role will take responsibility for the day to day management of the laboratory, which encompasses the management of contractual operations, maintenance and progression of the laboratory’s quality systems (GMP & UKAS), maintenance of the health and safety programme, supporting with laboratory budgetary responsibilities and leading delivery to clients.

The Team Leader will manage a team of scientific staff (c. 12 FTEs) and will be accountable for ensuring that work is processed in a timely fashion whilst adhering to the prerequisite quality standards expected by RSSL clients and stakeholders. They will demonstrated the necessary technical knowledge and business acumen to support the strategic direction for business growth. Additionally, the individual has strong people management skills to influence, manage and motivate a diverse group of scientists comprising different disciplines and capabilities.

**Primary Accountabilities / Responsibilities**:

- Provide high quality customer service at all times by ensuring effective organisation of assigned workload, integrity of analytical data generated and timely/accurate provision of results.
- Maintain a high level of competency in the use of the laboratories LIMS & data handling systems (Dynamics & QlikView) to effectively manage workflow & monitor financial performance. Provide support to senior management to ensure the smooth business and scientific operation of the Laboratory. Effective project management of assigned business process implementation.
- Build and maintain strong external Food R&D and Life Sciences customer relations and ensure client expectations are met/exceeded.
- Flexibility to adjust changing priorities based on business/ stakeholder needs, lab capabilities and resourcing.
- Build and maintain technical acumen through connecting and communicating with technical experts.
- Collaborate with Commercial and relevant technical staff to identify growth opportunities.
- Plan, allocate and administer resources to support business growth whilst managing the laboratory budget.
- Responsible for project delivery including checking analytical data and generation of certificate of analysis.
- Responsible for Quality and ensuring work is carried out to the highest standard, recorded as required quality standards and reported in a timely and professional manner.
- Support Laboratory Manager to ensure achievement of principle accountabilities by selection, direction, motivation and management of staff within Functional Ingredients. Effectively performance manage all direct reports to the required standard.
- Liaise with clients, stakeholders, Technical specialist, Commercial and line management to ensure effective communication of proposals and results.
- Utilise technical and communication skills and actively leverage resources in the generation of new business.
- Contributes to technical strategies & influences senior management.
- Ensure performance & development reviews, including objective setting and personal development plans are carried out in accordance with company procedure.
- Ensure all staff are trained in departmental methods and techniques and be accountable for maintaining a compliant training programme.
- Collaborate with the FI Team Leader and the Laboratory Manager to lead the strategic direction of the Functional Ingredients Laboratory in collaboration with technical specialists and other contributory scientists and consultants to deliver Food R&D and Life Sciences strategy.
- Demonstrate strong organisational skills and a keen eye for detail.
- Ensure laboratory procedures comply with, and that staff work to, the prerequisite standards dictated by company requirements.
- In conjunction with the QAU, assist with client and regulatory authority audits. Keep abreast of changes to relevant regulatory and company requirements and contribute to the progression of the laboratory quality system.
- Embed & maintain Environment, Health & Safety commitments, and responsibilities.
- Write and approve SOPs and Test Methods.
- Generation and approval of Risk Assessments and COSHH.

**Knowledge, Skills, Experience**:

- Educated to Degree or PhD in a relevant scientific discipline, experience in a food laboratory environment and proven managerial experience.
- In-depth knowledge of both technical area of expertise & business environment.
- Subs

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