Customer Support Coordinator

1 week ago


Aylesbury, United Kingdom Euro-Projects Recruitment Full time

**Customer Support Coordinator. HP18, Oxfordshire £30,000 - £40,000**
- Customer Support, Customer Service, Internal Sales Coordinator or similar, ideally with some sort of technical / engineering exposure (You don’t need to be an out and out engineer).
- Working with a range of different clients who are based within technical industries, Military & Defence, Aerospace, Automotive, Medical and similar sectors.
- There is NO cold calling, this will involve dealing with inbound customer contact and dealing with new enquiries.This is a project based business and the role will focus on coordinating this for customers.
- Any exposure to RFQ’s, Bills of Material, Proposals or similar will be ideal.Not a necessity but if you can read an engineering drawing (CAD) then you will be highly suited.
- You will need an SME mindset, you will be involved with many different areas in the business, so a dynamic and driven attitude will be necessary.
- Excellent starting salary £30,000 - £40,000 + wider company benefits.

**This **Customer Support Coordinator** job will suit**:

- A Customer Support, Customer Service, Internal Sales Coordinator or similar.Ideally you will have worked in a customer facing role or seeking a commercial role within an engineering or manufacturing environment.
- Any qualifications or knowledge of engineering or technical drawings;
- you will need to be able to assist customers with technical queries and technical sales proposals.You don’t need to be an engineer, but some awareness to provide a higher level of service would be ideal.
- Comfortable dealing with documentation, working with ERP/MRP, sales administration (Invoicing, RFQ’s).
- Office based role, you will require to travel into the site based just outside of Oxford.

**The **Customer Support Coordinator** job’s working environment, opportunities and rewards**:

- An international business who is a leader in the design and manufacture of bespoke products that are supplied into a diverse customer base (working with well known brands within the Aerospace, Defence and Automotive sectors).
- A very modern and professional facility.
- SME mentality, family run business - you are treated as an individual and will be given plenty of development, support and opportunity in order to successfully fulfil your role.
- Starting salary will be dependent on experience + bonus scheme, private healthcare, 24 days holiday + banks.37.5 hour week - 8am-4pm Mon-Fri.

This job is commutable from Oxford, Aylesbury, Bicester, High Wycombe, Thame, Oxfordshire and surrounding areas.

Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies.



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