Events Technician

1 week ago

Kingston Upon Thames, United Kingdom Kingsgate Recruitment Ltd Full time

**Events Technician**

An opportunity to work in the fast-paced events industry, for a company with a start-up mentality but with the security of a more established business.

We believe that the name badge is a vital element of any business event. It enables attendees to identify each other, work out common ground, establish connections and build relationships that can potentially transform lives and organisations. This is thereason why live events exist.

Using QR codes or contactless technology the name badge can also be a data collector - a means of keeping track of what thousands of attendees are interested in. And the quality of the name badge, combined with the way in which it’s delivered, are centralto the attendee’s first impression of the event.

From supporting car launches for automotive brands in the UK, to the launch of a new floating city on the Red Sea, or a conference for healthcare professionals in San Francisco, we’re called on to provide systems and data expertise. We do this for many ofthe world’s best-known brands on some fantastic live events.

You will receive training in setting up, configuring and delivering our technical solutions at live events. After developing the necessary skills you will be tasked with delivering these services at our customers’ events, as part of our OnsiteTech Team.

The job offers an exciting opportunity to be involved in the fast-paced live events industry, delivering a consistently high level of service while working on new innovations.

There are numerous opportunities to travel, as we support events worldwide for some of the world’s best known brands. You will get an insider perspective of working with a diverse range of industries.

You’ll also have the opportunity to help develop our technology and then see first-hand the positive impact of those developments at future events.

We love our industry. The buzz of pulling off a challenging event and seeing it unfold makes every day different and interesting.

It’s also hard work and deadline-driven, so to be successful in this role you will need to be organised, diligent and keep a positive mindset.

**Responsibilities**
- Ensure smooth execution of onsite services
- Pre-event client communications regarding technical requirements
- Full set-up and testing of software and equipment in house for onsite jobs
- Technical support at events
- Reporting live data and producing post-event reports
- Set up of 'dryhire’ equipment (for client to use without onsite support) and providing remote support
- Training team members to develop their skills
- Contribute to the improvement of tech solutions, and developing new ones
- Maintain hardware and manage equipment logistics
- Produce documentation for systems
- General assistance to the team as required

**Required skills and experience**
- A higher-level qualification in an IT discipline
- 18 months or more work experience
- Strong customer facing skills and communication
- Organised and disciplined approach to work

**Advantageous skills**
- Working with API integration, SQL Server, AWS (RDS, S4, EC2), HTML, CSS, Javascript, Python, VBA, Excel, Adobe Creative Suite
- Experience of hardware troubleshooting

**Working hours**

Normal office hours 9am to 5:30pm Monday to Friday. Events can happen at any time so working some evenings and occasional weekends will be necessary in order to deliver projects. These additional hours are compensated with time off in lieu.

**Location**

Kingston upon Thames (we are 5 minutes walk from Kingston station).
- Private health cover is provided after 12 months of employment
- Paid holiday: 30 days p.a. (including bank holidays)

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