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Administrator

4 months ago

Lockerbie, United Kingdom Houston's Coaches Full time

**Garage Administrator**

**Introduction**: Are you looking for more than just a job? Do you want to be part of a close-knit team where your contribution really matters to the success of the business and where you can really make a difference?

**Company Overview**: Houston’s Coaches is a very well-known and highly regarded coach company based in Lockerbie Dumfries and Galloway. We are a family business which has been serving the community since 1975**. **As a family, we believe in trust, respect and support for each other, creating a working environment that feels like a family.

We are dedicated to providing reliable transportation services to our passengers and a first class private hire service to clients. With a focus on safety, efficiency, and customer satisfaction, we strive to maintain the highest standards in our operations.

**Position Overview**: We are seeking a diligent and well-organised person to join our team as a Garage Administrator. The Garage Administrator plays a crucial role in ensuring the smooth functioning of our garage operations and the efficiency of our fleet of 40 vehicles.

This role requires meticulous attention to detail, excellent communication skills, and the ability to multitask effectively.

**Why join us? **You will be part of a small, close knit and supportive team who care about you. You will be working with a team which values integrity, respect and teamwork. There will be opportunities to learn and develop within the role, and we offer a competitive salary package.

At Houston’s Coaches our staff really matter, you are not just a number. Join us and become part of our family today You may not have experience in the transportation industry but if you have the essential skills and attitude we will be happy to provide you with the training and support required.

**Responsibilities**:

- **Fleet Management**:

- Maintain accurate records of all vehicles, including registration, maintenance history, and inspections.
- Coordinate with mechanics to schedule routine maintenance and repairs for coaches.
- **Inventory Management**:

- Keep track of inventory levels for spare parts, tools, and equipment.
- Order supplies as needed to ensure adequate stock levels.
- Conduct regular inventory audits to prevent shortages or overstocking.
- **Scheduling and Dispatching**:

- Communicate with drivers, mechanics and office staff regarding the progress of maintenance and repairs ensuring minimum disruption to passenger services and driver efficiency.
- **Documentation and Reporting**:

- Prepare reports on fleet maintenance and other relevant metrics.
- Maintain accurate records of accidents, incidents, and repairs.
- Assist in the preparation of regulatory compliance documents.
- **Safety and Compliance**:

- Ensure compliance with all relevant regulations and safety standards.
- Assist in the implementation of safety protocols and procedures.

6. **Car Maintenance and Repair & MOT Services**
- Provide first line communication with customers and prospective customers in relation to car repair and maintenance, MOT services and VOSA services.
- Coordinate bookings and schedules, and the provision of courtesy transportation for customers.
- May be required to drop off and collect customers for private vehicle services
- **Customer Service**:

- Serve as a point of contact for drivers, mechanics, other staff members and the general public.
- Address any concerns or inquiries from drivers or customers in a timely manner.
- Maintain a professional and courteous demeanour at all times.

**Qualifications and Attributes**:

- Previous experience in fleet management, automotive maintenance, or a related field is desirable.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in computer skills, including MS Office and fleet management software.
- Ability to work efficiently in a busy environment and multitask effectively.
- Knowledge of regulatory requirements and safety standards related to transportation operations would be advantageous.
- Full clean driving licence.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 22/04/2024
Reference ID: GA 2404
Expected start date: 20/05/2024