Sales, Graphic Design
5 months ago
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**Company overview**
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At PK Green, we produce **custom light boxes** that help brands stand out at corporate events.
We are based in Wolverhampton, West Midlands.
We are a fast-growing company with customers in the UK, US, and Europe.
Our team, currently comprising 10 members, is expanding to meet increased demand.
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**Key duties and responsibilities**
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- Creating **mock-ups in Adobe Photoshop** _(templates provided)_
- Sending invoices, quotations and payment links _(templates provided)_
- **Paying close attention to small details** in customer requests, such as deadlines, brand guidelines, logo positioning, colours and other specific requirements
- Responding to customer service enquiries such as late deliveries, return requests and product troubleshooting
- Taking photos and videos of finished products as required
- Communicating with clients via telephone and video calls as required
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**Other responsibilities**
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- Data entry using Google Sheets
- Completing documentation
- Entering information into the company knowledge base
- Assisting with daily office and administrative tasks
- Assisting other team members with checking and packaging orders when required
- Assisting other team members with additional tasks when required
- Keeping the office and work environment clean and tidy
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**Skills required**
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- **Bachelor’s degree** in Graphic Design or a STEM field such as Engineering, Maths or Physics
- Analytical thinking
- **Ability to understand and solve complex issues**, especially when dealing with clients who have many specific requirements
- Excellent **written and verbal communication**
- Experience with Adobe Photoshop
- Excellent IT skills, especially in Excel / Google Sheets
- Focus and **attention to detail**
- Strong work ethic, going above and beyond to meet clients' needs
- **Continuous improvement mindset**: always looking to improve existing processes
- Experience with Adobe Illustrator is preferred, but not required
- Experience in sales, e-commerce, or customer service is preferred, but not required
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**Salary**
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- £25,000 to £30,000 per annum, based on skillset and experience.
- Full-time position: Monday to Friday, 9am to 5pm.
- A **performance bonus** is available.
This is a **long-term position**, with opportunities for career progression based on performance.
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- PK Green Enterprise Limited is an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues._
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Willenhall, WV13 3SU: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Adobe Photoshop: 1 year (preferred)
Work Location: In person
Reference ID: PKG-SalesGraphicDesign-Jun24
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