Production Supervisor

6 months ago


Ringwood, United Kingdom Create Gift Love Full time

**Introduction to Create Gift Love, Man & Bear & Sbri**:
**What we do**

We’re a made to order gifts and accessories brand that’s all about celebrating life’s special moments, big and small - from keepsake gifts to mark milestones and memories, to personalised bags and purses that make the everyday a little more luxurious.

Handmade in our workshop in the New Forest, UK, our contemporary designs are created using a combination of modern and traditional techniques - lovingly handcrafted pieces made from sustainably sourced premium quality materials, personalised by us for our customers.

**How we do it**

We work with natural materials full of character to ensure each piece is as unique as the people who made it and the person who owns it. Because we’re made to order it’s up to our customers to decide on the finishing touches - designs, colours, personalised elements - then we set about making. All our items are made in-house and are typically dispatched the next day.

As we make everything in-house, we have full control over our production methods, our waste and the quality of our products (whether we have cake for breakfast, too). In 2021 we’re continuing to work towards our goal of becoming a completely carbon neutral company. Our materials are sustainably sourced to ensure they have mínimal impact on the environment, because we believe the only thing that should be left behind is great memories.

**Short description**:
We are looking for someone to assist making our made to order personalised goods, ensuring all products that leave the workshop meet our high standards.

The hours will be 8-5 Monday to Friday. During peak gifting periods you will be required to help on the odd weekend. As we are seasonal business we need to capitalise on these sales periods. Typically this is 4-5 weekends a year. This will typically just be one of the days and we aim o finish by 1pm however we have to be adaptable if the orders are there. As mentioned before, we all benefit.

Our busy months are the end of May - June 16th (Fathers day), End of November - December (up to the last post day for Christmas), and around Mother’s Day and Valentine’s Day.

We are a small dedicated team of 14 working in a positive culture of teamwork and trust. We have clear purpose and everyone is expected to know what their roles is and how they can make a positive month on month (within time of course and training is provided).

There are clear production goals i.e the orders have to be complete. It’s as important to know what needs to be done outside of that work. An example of this is the need to continue to look for improvements in efficiency. We are coming into a busy period with Father’s day and we need improve some holding jigs and make a jig rack.

We have a CNC machine, lasers, printers and other woodworking equipment. The type of person we are looking for will have the mindset to spot the improvements needed. We would encourage you to discuss these ideas and seek help to make them a reality.

In many companies’ people live with these frustrations. Not here. We want people to discuss frustrations and make continual improvements.

In exchange for the right people with the right mindset we offer a profit share, 10% of profit is shared with all with a further 10% is based on merit. We encourage everyone to make set monthly tasks and goals so we can capture the improvements we are collectively making.

Profit is not our main driver but we feel people should be rewarded for contributing, caring and putting time into something they believe in and commit to.

We want people to feel a part of something safe in the knowledge that they will be rewarded for their hard work value input.

This does also mean we have to hold each other to account, have the humility to own our mistakes and learn from them. We have to seek and give help without the fear of failure.

We can talk more about this if this sparks an interest.

**The Role we are looking fill -**

We need someone to take over from John who is retiring and looking to drop to three days from July. John works closely with Amber & Tim in Production to manage daily orders and look after the workshop.

His main roles have included
- Oversee the assembly area inclusive of the sanding room, leather cutting, oiling station and light assembly i.e. treadle/ foot press machines.
- Perform maintenance on the machines as required inline with manufacturers recommendations. We do have maintenance contracts on most machines, and all of this can be taught.
- Run the lasers and Printers. We would need someone capable and willing to learn run them. This can be taught, but the willingness and interest to learn must be there.
- Assist with some weekly daily & monthly housekeeping such as fire alarm tests, keeping the workshop organised and stocked, goods in. These rolls are shared with others across the business.
- Oversee cufflink polishing & assembly (this requires attention to detail & fo


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