Credit Controller

Are you a driven, self motivated individual with a persistent nature to achieve results? Then we may have the perfect role for you. STH Westco are seeking an experienced Credit Controller who ideally has worked from a volume background and has at least 5 years business to business credit control experience to join our credit management team of 4.

**The Business**

STH Westco is a well-established business within in the plumbing and heating market, we offer market leading plumbing, heating and sanitary solutions that contribute to water savings and energy efficiency. Offering over 5,000 product lines from our renowned and respected Westco and Francis Bathroom & Kitchen brands the UK based site located in Leigh Greater Manchester operates from a 57,000sq ft warehouse and office facility employing circa 100 personnel. As Part of The STH Group based across Europe (Bacelona, Madrid and Athens) and South Africa we are owned by a leading global investment firm who are looking to grow and expand the Group over the next three years.

**The Role**

The main purpose of the role is to collect outstanding debt from a range of customers that trade with the organisation. You will be allocated set accounts which you will be responsible to own and collect outstanding debt. You will also deal with any associated queries and disputes raised through this process alongside working towards targets and deadlines in order to maximise cash collections.

**Responsibilities include**:

- Record all action taken on an account utilising the Debt Management system, following up calls and actions on a timely basis.
- Work towards targets for cash collection to reduce outstanding debt exposure to the group following the monthly credit control cycle.
- Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customer’s requirements.
- Log and resolve financial queries and disputes relating to invoicing and debit notes. This will involve working with other departments to resolve in a timely manner to minimise delays in debt collection.
- Build strong relations with customers and other stakeholders to ensure excellent customer service
- Ability to identify potential problem accounts, recommending accounts to be placed on stop or legal.
- Release orders raised by customer service team as necessary working within customer terms and credit limits.
- Answering incoming calls from internal and external customers
- Cash allocation of monies received.
- Represent the company and values of the business and portray a professional and business like image to all customers, potential customers and other people you meet in the course of your work.
- Ad hoc tasks requested by the Credit Control Manager
- General administrator duties as required.

**Salary**: £25,000 per annum negotiable dependent upon experience

Hours of work: 8.30am - 5.00pm - 37.5 Hours per week

Workplace Pension: 4% Employer 4% Employee contribution

Life Assurance: 2 x Salary on completion of 3 months employment

Healthcare Portal: Access to medical, wellbeing, mental health, financial wellbeing & legal support

Perk Platform: Access to Lifework perks platform

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

Reference ID: LF / CC