Baggage Handler/ramp Agent

7 months ago

Stansted, United Kingdom Esken Ltd Full time

**Description**:
We take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

**What’s the role?**

You will be working in the Ground Handling and Operations Team, ensuring consistent delivery of high performance standards in the provision of the smooth, timely and accurate processing of passenger baggage and aircraft turnaround.

Full time 37.5hpw

6 on 3 off rolling roster

Mixture of early & late shifts

This job advertisement is for multiple Ramp Agent positions

**Key Responsibilities**:
We have plenty of challenge to keep you motivated, build on your current skills, and help you to grow. These will be your
**key responsibilities**; you should recognise some of these in relation to your current skills and experience as well as some objectives that you will need training & development to achieve.
- Complete processes and activities, in accordance with both CAA and DfT regulations and Airline(s), Airport(s) and company procedures.
- Perform accurate and efficient sortation of outbound passenger baggage.
- Take active involvement in all Aircraft Turnaround processes (including but not limited to aircraft arrival, baggage unload, baggage load, aircraft departure) as instructed by Team Leader.
- Security duties (including but not limited to Patrols, Access Control and I.D. checks).
- Safe and efficient operation of Ground Service Equipment.
- Regular preventative maintenance within the operational environment (including but not limited to removal of FOD, Ground Service Equipment checks/cleaning).
- Provide assistance and input to any baggage loading/unloading problems with accuracy and efficiency ensuring Team Leaders are kept informed.
- Work cohesively as part of the team so as to maximise co-operation leading to the efficiency and effectiveness of the operation.
- Liaise and work together with other departments to ensure our customers receive a high standard of service.
- Maybe needed to help on the cargo operation occasionally

**Skills Knowledge and Expertise**:

- Be able, without exception, to provide a 5-year history (with no gaps) including work and none work activities
- Have been a UK resident for the last 5 years
- Would you be able to obtain a clear DBS certificate?
- Along with the flexibility to work overtime as required?
- Good verbal communication skills
- Ability to read, write and understand written instruction and information
- Proactive approach to all work requirements and a team centred ethos.
- **Driving Licence is essential**

**Benefits**:

- Apprenticeships
- Employee Assistance Programme
- Employee Forums
- Life Assurance
- Uniform provided
- Pension
- Employee Discounts Portal

**About Esken Ltd**:
**We are focused on delivering growth in Aviation and Renewable Energy**

Our expertise in the aviation and energy sectors span the highest levels of leadership and has been gained across core strategic, operational, and financial roles.

London Southend Airport attracts partners and passengers to destinations throughout Europe with a simple, common goal. We provide experiences that are ‘quick, easy and happy’. Star Handling provides baggage handling, check-in and logistics solutions for airports and airline partners.

And, in Esken Renewables we have a transformational and maturing business which supplies fuel to biomass plants across the UK so that they can, in turn, create renewable energy. We do this via specialist procurement, transport, operations, quality and plant management teams.

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