Fleet Management Coordinator- Nairn

4 days ago

Inverness, United Kingdom Enterprise Rent-A-Car Full time

**Overview** Whether a customer needs one vehicle, one hundred or even one thousand, Enterprise Flex-E-Rent pride ourselves on building business partnerships by providing exceptional customer service. We operate the widest range of commercial vehicles for rent in theUK and have a growing fleet of over 45,000 vehicles; from small cars to heavy goods vehicles, accessible minibuses, and many more besides.

As part of the Enterprise Rent-A-Car family, a business that has grown into the largest global mobility provider in the world with almost 2 million vehicles worldwide, our Flex-E-Rent team provides flexible rental solutions to businesses across the UK.

Enterprise promote a positive mental wellbeing. We have signed The Time to Change Employer Pledge and teamed up with Mental Health First Aid England to educate our employees. Here at Enterprise Flex E Rent we currently have four Mental Health First Aiderson hand to listen, guide and support our employees during their careers.

**We are excited to announce an opportunity for a Fleet Management Coordinator to join our Fleet Management department based at our offices in Nairn**_“Your fleet, our expertise”_ is at the forefront of all we do, and working as partof our team, you will be responsible for authorising service and repair work, liaising with customers to raise purchase order requests for all completed works and reviewing and processing supplier invoices to ensure best value for our clients.

This is a high profile and busy team that manage prestigious national contracts, so attention to detail and the ability to work in a fast paced environment is essential.

**Responsibilities** **Your duties as a Fleet Management Maintenance Controller will include but are not limited to**:

- To manage external service and parts providers ensuring appropriate repair methods are undertaken and replacement parts supplied are of the required standard and cost
- To ensure all services provided to the customer and any costs associated with the service are recouped within the recharge process following the customer specific guidelines
- To ensure all job & systems data is recorded accurately and on a timely basis
- To ensure maintenance schedules and MOT appointments are agreed, accurate and supplied on a timely basis
- To monitor system data integrity and provide reports as required
- To act upon system reports and ensure discrepancies are highlighted and resolved
- To maintain effective response times in relation to call centre duties
- To offer front line customer support, advice and resolution following enquiries
- To allocate calls and resources to ensure that all calls are actioned to comply with agreed Service Level Agreement (SLA’s) and targets
- To ensure Key Account customers and management are regularly informed of call progression/ development through to satisfactory resolution
- Ensure that the necessary processes, procedures, and engineer work instructions are understood and followed, providing a consistent and professional service to our customers
- To perform administrative duties including call handling and data entry/management using our systems
- To aid, advise and provide support to your colleagues by utilising your commercial vehicle background and expertise

**Key Accountabilities**:

- Ensuring all fleet and associated ancillaries under your control are compliant within either customer, legislative or manufacturers guidelines
- Demonstrating a cost focused mindset and displaying excellent cost control within your remit, ensuring that all costs are either recharged or within customer specific parameters
- Ensuring that repairs are completed in the most cost-effective manner whilst maintaining excellent customer service
- Ensuring that all invoices are processed within timeframes set
- Meeting customer satisfaction and call response times within Enterprise and customer guidelines
- Using our Incident Management system to meet agreed timeframes for repairs
- Managing and reporting of uptime on customers vehicles and assets
- Adhering to all Enterprise processes and procedures
- Keeping accurate and up to date records
- Demonstrating a commitment to keeping Enterprise values

**Qualifications** **Applicants must be able to demonstrate**:

- **Suitable industry qualifications/time served (or demonstrable experience applicable to the role)**:

- Commercial vehicle maintenance knowledge
- Ability to control maintenance costs and challenge quotes/invoices
- Excellent communication and customer service skills
- Business standard IT skills including Microsoft Word, Outlook, Excel
- A tenacious, enthusiastic, and flexible disposition.
- Prior experience with call handling/customer service, engineer allocation, customer management
- Be a well organised individual with excellent time management, organisational and prioritisation skills
- CPC National qualification preferred

LI-Remote

  • Driver / Valeter Nairn

    5 days ago

    Inverness, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: Add an annual turnover of $24 billion to a rental and leasing fleet of over 1.9 million vehicles spread across 10,000 locations worldwide and you get Enterprise Rent-A-Car - a business that’s grown into the largest global mobility provider in the world. Enterprise Flex-E-Rent provides a flexible rental solution to long term customers...

  • Customer Assistance Representative

    6 months ago

    Inverness, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: As part of our ongoing expansion, Enterprise has an exciting opportunity for a **Customer Assistance Representative** to join our team in **Nairn.** **Salary** - £10.42 p/hour (£22819.86 per annum) **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder Pension - Our...

  • Hgv Technician Apprenticeship

    1 week ago

    Inverness, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** _**If you want to join the largest car rental company in the world and earn while you learn, read on! **_ Add an annual turnover of $24 billion to a rental and leasing fleet of over 1.9 million vehicles spread across 9,900 locations worldwide and you get Enterprise - a business that’s grown into the largest global mobility provider in the...

  • Customer Assistance Representative

    7 months ago

    Inverness, United Kingdom Bridge of Hope Full time

    **Overview**: As part of our ongoing expansion, Enterprise has an exciting opportunity for a **Customer Assistance Representative** to join our team in **Nairn.** **Salary** - £11.44 p/hour **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder Pension - Our ‘promote from within...

  • Fleet Maintenance Coordinator

    3 weeks ago

    Inverness, Highland, United Kingdom Stagecoach Group plc Full time

    Key ResponsibilitiesWe are seeking a key member of our team to fill the position of fleet maintenance coordinator. The successful candidate will be responsible for fuelling, washing and safely parking our buses, ensuring they are in top condition.Responsibilities will include:Fuelling and washing of fleet vehiclesAccurate completion of reports for coolant,...

  • Care Practitioner

    1 week ago

    Inverness, United Kingdom Highland Home Carers Full time

    **Reporting to**:Assistant Service Manager - **Salary/Hourly rate**:£11 per hour plus mileage - **Contract**:Permanent - **Location**:Inverness, Nairn - **Hours**:Full-time/Part-time Are you looking for a role where you can make a difference to the lives of vulnerable people in your local community? Can you see yourself working for an award winning...

  • Lot Attendant Depot Asset Quality Coordinator

    2 days ago

    Inverness, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** Founded in 1957, Enterprise was built on the principles of personal honesty and integrity. By honouring the values and staying true to the enduring business philosophy of its founder Jack Taylor, Enterprise has grown to become one of the world's largesttransportation solutions providers. Enterprise Flex-E-Rent is the flexible commercial vehicle...

  • Fleet Wash Operations Manager

    3 weeks ago

    Inverness, Highland, United Kingdom Arnold Clark. Careers Full time

    About the RoleWe are seeking a highly organized and detail-oriented Fleet Wash Team Leader to join our team in Inverness. As a key member of our valet site operations, you will be responsible for ensuring the smooth day-to-day running of our sites.As a Fleet Wash Team Leader, you will work closely with the branch manager to coordinate daily activities,...

  • Mobile Lcv Automotive Technician

    6 days ago

    Inverness, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** Enterprise is excited to announce the opportunity for a **Mobile LCV Automotive Technician Nairn**to join our team covering **Aberdeen area.** **Salary Fully Negotiable based on experience Overtime rate paid at time and a quarter **Benefits 5 Stage Training Program to gain Master Tech Status to be completed in first year 25 days paid...

  • Psv Licensed School Transport Driver

    6 days ago

    Inverness, United Kingdom Culloden Ltd Full time

    **School Transport Drivers required Inverness, Dingwall and Nairn** **Do you want to work between 3 to 5 hours a day on school days earning between £13k & £18k per annum? Approximately £400- £600 per week. Schools are open around 190 days per year.** Do you live around the Inverness, Dingwall or Nairn areas? Are you retired or semi-retired and still...

  • Lot Attendant

    7 days ago

    Inverness, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: Enterprise Flex-E-Rent are currently looking to recruit a **Depot Asset Quality Coordinator (** **Lot Attendant)** to join our team in ** Nairn.** This role reports directly to the Assistant Depot Manager/Depot Manager. You will have the responsibility of upholding our vehicle standards therefore you will need to make a positive experience...

  • Customer Assistance Representative

    1 day ago

    Inverness, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: As part of our ongoing expansion, Enterprise has an exciting opportunity for a **Customer Assistance Representative** to join our team in **Inverness.** **Salary** - 21,308.44 per year **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder Pension - Our ‘promote from...

  • Technical Manager

    3 weeks ago

    Inverness, United Kingdom Coalesce Recruitment Limited Full time

    Technical Manager Industrial Steam and Hot Water Specialists Nairn, Scottish Highlands - £60,000 + Generous Re-location Package + Company Vehicle + Private Medical + Pension + 4 x Death in Service + discounted gym membership + Cycle to work schemeWould you describe yourself as a bit of a subject matter expert when it comes to industrial steam and hot...

  • Fleet Valeter

    7 days ago

    Inverness, Highland, United Kingdom Arnold Clark Group Full time

    About the JobAs a Fleet Valeter with the Arnold Clark Group, you will play a vital role in ensuring our customers receive an exceptional first impression of our vehicles. This involves maintaining high standards of cleanliness and presentation across our fleet.You will be responsible for cleaning stock vehicles to a superior standard, utilizing high-powered...

  • Fleet Operations Manager

    2 weeks ago

    Inverness, Highland, United Kingdom Arnold Clark Full time

    Fleet Operations ManagerEstimated Salary: £25,000 - £30,000 per annumIn this dynamic and fast-paced role, you will be responsible for the smooth operation of our valet sites around Aberdeen. As a key member of the team, you will support the branch manager in maintaining efficient delivery and collection schedules, promoting excellent customer service, and...

  • Transportation and Fleet Manager

    2 hours ago

    Inverness, Highland, United Kingdom Oak Furnitureland Full time

    We're seeking an experienced Warehouse Manager to join our team at Oak Furnitureland. As a key member of our operations team, you'll be responsible for managing a fleet of 7 vehicles, ensuring compliance with all aspects of transport legislation, and maintaining accurate staff and vehicle records.In this role, you'll need to assess and support the Warehouse...

  • Fleet Management Specialist

    1 week ago

    Inverness, Highland, United Kingdom Arnold Clark. Full time

    Arnold Clark is seeking a flexible and hardworking Fleet Wash Team Leader to work in our Inverness branches. Salary: £25,000 - £30,000 per annum.About the RoleAs a key member of our team, you will play a crucial part in ensuring the smooth operation of our valet sites around Aberdeen. Your responsibilities will include supporting the branch manager,...

  • Fleet Wash Team Leader

    1 month ago

    Inverness, United Kingdom Arnold Clark. Full time

    Were recruiting for a flexible and hardworking Fleet Wash Team Leader to work in our Inverness branches.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Hours Monday -Thursday 8am - 5.30pm and Friday 8am - 4.30pm About the role As a Fleet Wash Team Leader, youll be a key part of the everyday...

  • Fleet Wash Team Leader

    2 months ago

    Inverness, United Kingdom Arnold Clark. Full time

    Were recruiting for a flexible and hardworking Fleet Wash Team Leader to work in our Inverness branches. Hours Monday -Thursday 8am - 5.30pm and Friday 8am - 4.30pm About the role As a Fleet Wash Team Leader, youll be a key part of the everyday smooth running of our valet sites around Aberdeen.From supporting the branch manager to organising the staff...

  • Facilities, Fleet, Compliance

    7 months ago

    Inverness, United Kingdom SSE Full time

    **About the Role** **Working Pattern**:Permanent | Full Time | Flexible First options available **Salary - **£31,339 - £35,892 per annum - 37 hour Working Week - Full PPE and Equipment supplied for the role. - Access to a Company vehicle. - Overtime time available. - A range of other benefits to support your family, finances and wellbeing. We are...