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Part Time Trainee Funeral Arranger

5 months ago

Wirral, United Kingdom Joanne Finnerty Recruitment Ltd Full time

What’s in it for you
- Hours of Work - 30 hours a week 9am - 3pm Monday - Friday
- 5% pension contribution
- 20 days annual leave plus bank holidays (with additional days for long service)
- £11.50p/hr (£17,940 pa) rising to £12.30p/hr (19,188pa) once qualified

Why we’d work there
- Joining a passionate, empathetic business with a fantastic reputation
- Excellent training program with inhouse trainer and good support
- Good career opportunity

What you’ll do
- You will be the main point of contact for clients arranging a funeral, providing support and guidance.
- You will help clients understand the products and services available to them ensuring their individual needs are met whilst considering their budget, whether this be for an at-need funeral or a pre-paid funeral plan.
- You will produce and complete all paperwork relevant to the funerals you arrange including statutory paperwork for crematoriums and cemeteries, along with letters and estimates for clients. All paperwork must be completed accurately and on time.
- You will hand over detailed instructions to the allocated Funeral Director who will conduct the funerals you have arranged.
- You will be expected to arrange pre-paid funeral plans, covering all clientele in the Head Office region.
- You will maintain an accurate record of any cash received at branch whether this be a funeral payment or charitable donation.
- You will ensure your branch is kept clean and tidy, maintaining the high standards and immaculate presentation that we expect from all our branches.
- This role reports to the Funeral Director Manager.

Experience you need
- Strong customer service background preferred.
- Able to multi task, plan and keep up with administration for each funeral.
- This will require FCA regulatory employment checks including a standard DBS check.

How you apply

Not for you, for a friend?

If you refer a friend, once they complete their first 8 weeks of work, contact us for a £100 voucher of your choice.

**Job Types**: Part-time, Permanent

**Salary**: £17,940.00 per year

Schedule:

- Monday to Friday

Work Location: In person