Temp Customer Service

6 months ago


Leeds, United Kingdom EM Recruiting Full time

We are recruiting for a Temporary Customer Care Coordinator for our client based in Horsforth.

This is a full time role working Monday - Friday 8.30am - 5pm, with a hybrid working pattern, the contract is to last approximately 6 months

As Customer Care Coordinator you will:

- Liasing with the maintenance team to schedule in works and confirm appointments with customers.
- Ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes.
- Process POs, invoices and undertake any contra
- charging process.
- Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home.
- Any other ad hoc admin and customer service duties.

For this role you will have previous similar experience, ideally in a telephony environment. Experience of working in a new homes office would be advantageous although not essential.

Our client is looking for someone who can commit to the full 6 month contract.


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