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Hospitality Team Member/general Assistant

4 months ago

Stirling, United Kingdom Victoria Square & The Orangery Full time

**(Please note that this is strictly a live-in position)**

**About Us**

Victoria Square and the Orangery Restaurant is an award winning Visit Scotland and AA 5-star rated restaurant with rooms. Our aim is to provide our guests with the best of Scottish hospitality whilst maintaining the highest standards in what we offer in both accommodation and dining. Our small team take pride in what they deliver, which is why we are consistently one of the top rated accommodation and restaurant businesses in the Stirling area.

**About You**

You will have:

- A passion for providing high quality customer service in a hospitality environment.
- Relevant experience in a front facing hospitality role, but above all be eager to learn and develop your skills in the industry.
- A desire for a long-term opportunity and be keen to contribute to the development and growth of the business.
- Good team skills
- High degrees of reliability and a willingness to 'muck in' where needed across the business (we are a small business so versatility is key).
- Have excellent verbal and written communication skills
- Have some basic computing skills
- Have a positive work ethic and be prepared to work variable hours.
- Bring enthusiasm, integrity and positivity to our team.
- Restaurant front of house, particularly in a fine dining environment
- Hotel reception
- Housekeeping
- Bar work, with knowledge of fine wines and spirits
- Cooking skills at the level of a breakfast chef
- Hospitality/restaurant business marketing/social media

**The Role**
- Supporting our lunch, afternoon tea and evening dining service - depending upon experience this could include leading front of house service
- Supporting breakfast service
- Supporting Housekeeping in turnover and cleaning of rooms and common areas.
- Preparing drinks
- Liaising and working closely with the kitchen
- Welcoming and receiving guests
- Dealing with guest enquiries, including sharing in the out of hours cover
- Breakfast cook (this would be experience dependent)
- Sharing the out of hours on-call (this is an essential element and why the role is strictly a live-in position).
- Promoting the business through a range of marketing/social media channels

**Benefits**
- Great opportunity to learn about the different facets of hospitality, including support in relevant training opportunities.
- Potential to grow and benefit as the business grows
- Salary negotiable based on experience (the salary shown is the gross equivalent before deduction of accommodation costs).
- Company pension scheme.
- Share of tips/service charge.
- Subsidised spacious and excellent quality ensuite accommodation.

**Applying**

**Job Types**: Full-time, Permanent

Pay: £24,500.00-£28,500.00 per year

**Benefits**:

- Company pension

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips
- Yearly bonus

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person

Expected start date: 07/06/2024