Hgv Service Advisor

2 months ago


Dundee, United Kingdom Accord Resourcing Full time

Our client is a well-established HGV dealership with several depots across Scotland. Currently they are looking for an experienced Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their busy depot.

**Responsibilities**:

- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business

Requirements and skills
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor

This is a great opportunity for an experienced Service Advisor / HGV Service Advisor / Automotive Service Advisor who would like to join this reputable company and grow within to apply.

Knowledge of Kerridge is advantageous.

HGVServiceAdvisor #ServiceAdvisor #AutomotiveServiceAdvisor

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Service Advisory: 1 year (preferred)

Work Location: In person

Reference ID: A018



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