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Service Coordinator

4 months ago

Durham, United Kingdom DFP Services Ltd Full time

**Job description**

**DFP Services provides reactive and maintenance solutions to our customers spreading across the North of England. Our customers range from some of the leading care home providers along with local NHS foundations, Councils, Police Constabulary's and Universities.**

**We have recently been nominated as one of the Fastest 50 growing companies in the region for the second year running and due to this success we are looking to add to our Durham office, this is an ideal position for somebody looking for an exciting and rewarding role.**

**You will be responsible for planning and organising the maintenance and reactive visits via our in house software JobWatch, while following the working procedures and expectations that our valued customers expect. Also you would be required to carry out administrative daily tasks to ensure organisation levels are kept to our usual high standards.**

**Experience in a similar role is essential.**

**Job tasks**:
**Logging jobs on our in house system (Training Provided)**

**Real time active scheduling**

**Customer portal updates**

**Report to line manager on delivery of jobs**

**Request uplifts from customers**

**Achieve company KPI**

**Ordering materials**

**Issuing purchase orders**

**Job Types**: Full-time, Permanent

**Benefits**:

- Gym membership
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- Language training provided
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- DURHAM: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person