Housing Officer

1 month ago


Hereford, United Kingdom Stonewater Full time

**Permanent, Part Time (18 hours per week)**

Joining us as Housing Officer (known internally as Housing Management Coordinator), you will deliver an outstanding customer service in our Supported Living Services, supporting individuals who have experienced homelessness to both sustain their tenancy and become more independent in their home.

You’ll provide general building management and day-to-day delivery of a localised service, carrying out health and safety, fire safety and estates checks, ensuring both compliance and achievement of consistently high service standards. You’ll initiate licence/tenancy terminations and creations, assessment for prospective customers, signs ups and customer inductions for all new customers, supporting the promotion of vacant dwellings and managing income/rent collection to assist in meeting KPI’s.

This is a home based but also requires regularly visiting customers in their homes.


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