Help Desk Operator

2 weeks ago


Ballymena, United Kingdom Brook Street Full time

**PUBLIC SECTOR.**
**Brook Street (UK) Ltd are recruiting a Helpdesk Operator for our leading Public Sector client Education Authority Northern Ireland, Ballymena.**

As a Helpdesk Operator in the **Estate Management Department**, you will provide administrative and secretarial support within the Maintenance department and carry out the functions of the Maintenance Help Desk.
MAIN DUTIES AND RESPONSIBILITIES INCLUDE
- You will act as initial contact between the Maintenance Manager/Senior Maintenance Officer and the clients of the Education Authority, including principals, Education Authority members, and officers from other Education Authority's, the Department of Educationand other educational agencies and the public.
- You will deal with incoming and outgoing correspondence of a general nature, including drafting responses and/or forwarding to the appropriate officer
- You will prepare and collate all relevant material for the maintenance department.
- You will word process letters, memos, reports and other documents, including those of a confidential nature.
- You will maintain databases, spreadsheets and other documents.
- You will prepare materials for the maintenance manager using appropriate software packages.
- You will operate Helpdesk software, monitoring customer use and software performance and informing Maintenance of actions required.
- You will maintain a professional Helpdesk service at all times, keeping customers informed of the progress of issues logged on the Helpdesk.
- To complete the daily printing of all works orders.

YOU WILL BENEFIT FROM:

- Full training and induction
- Work with a leading Public Sector Organisation that promotes diversity
- Accrue holiday hours as you work
- Brook Street (UK) Ltd back office support and mentoring
- Ability to work across school admissions teams in all admissions regions across NI.
- No weekend work (Shift pattern Mon-Fri 9am-5pm
- An incremental pay increase after 6 months in the role

The rate of pay is £10.47 per hour, the hours of work are 0900-1700 Monday to Friday.


  • Help Desk Operator

    2 weeks ago


    Ballymena, United Kingdom Brook Street Full time

    **PUBLIC SECTOR.** **Brook Street (UK) Ltd are recruiting a Helpdesk Operator for our leading Public Sector client Education Authority Northern Ireland, Ballymena.** As a Helpdesk Operator in the **Estate Management Department**, you will provide administrative and secretarial support within the Maintenance department and carry out the functions of the...

  • Help Desk Operator

    3 days ago


    Ballymena, United Kingdom Brook Street Full time

    PUBLIC SECTOR.Brook Street (UK) Ltd are recruiting a Helpdesk Operator for our leading Public Sector client Education Authority Northern Ireland, Ballymena.As a Helpdesk Operator in the Estate Management Department, you will provide administrative and secretarial support within the Maintenance department and carry out the functions of the Maintenance Help...


  • Ballymena, United Kingdom CP Hire Ltd Full time

    Role: Hire Desk Controller/ Trade Counter Location: Woodside Road Industrial Estate, Ballymena. Contract: Full-time **Salary**: £26,500 - £30,000 per annum. CP Hire is a family-run business serving the NI construction industry for over 50 years, investing heavily in our fleet and looking after our employees to ensure our customers get the best service...


  • Ballymena, United Kingdom Brook Street Full time

    **Brook Street (UK) Ltd are recruiting Public Sector IT Operational Delivery Officer on behalf of our leading Public Sector client based in Ballee, Ballymena** As the **_IT_** **_Operational Delivery Officer_** you will perform effective administrative duties for the daily functional and operational staff within the ICT Support Department You will be...


  • Ballymena, United Kingdom Brook Street Full time

    **Brook Street (UK) Ltd are recruiting Public Sector Operational ICT Delivery Officer on behalf of our leading Public Sector client based in Ballee, Ballymena** As **Operation ICT Delivery Officer** you will perform effective administrative duties for the daily functional and operational staff within the ICT Support Department You will be responsible for...

  • MS Teams

    1 week ago


    Ballymena, United Kingdom VANRATH Full time

    MS Teams / IT Support Officer - Ballymena (28k) Job Reference: VRIT130624 Job Title: MS Teams / IT Support Officer Salary: 28k pa Based: Ballymena, Hybrid working Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm) Contract: Temp - ongoing rolling contract with potential to secure permanent. Overview This role is to assist an application support team with the...

  • MS Teams

    1 week ago


    Ballymena, United Kingdom VANRATH Full time

    MS Teams / IT Support Officer - Ballymena (28k) Job Reference: VRIT130624 Job Title: MS Teams / IT Support Officer Salary: 28k pa Based: Ballymena, onsite Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm) Contract: Temp - ongoing rolling contract with potential to secure permanent. Overview This role is to assist an application support team with the...

  • MS Teams

    3 days ago


    Ballymena, United Kingdom VANRATH Full time

    MS Teams / IT Support Officer - Ballymena (28k)Job Reference: VRIT130624 Job Title: MS Teams / IT Support Officer Salary: 28k pa Based: Ballymena, Hybrid working Hours: Full time pw (Mon-Fri, 9am-5pm)Contract: Temp - ongoing rolling contract with potential to secure permanent. Overview This role is to assist an application support team with the...


  • Ballymena, United Kingdom Alison Gray Recruitment Full time

    **Alison Gray Recruitment are delighted to be hiring on behalf of a well-established, logistics company in Ballymena for a Forklift Driver/Despatch Operative.** **Shift Pattern**: Monday - Friday 8am - 6pm + 1 in 3 Saturday’s 7am - 12pm **Day to Day Duties**: - Forklift duties within the warehouse - Assist with the picking and stock counts - Assist with...

  • Spa Receptionist

    3 weeks ago


    Ballymena, United Kingdom Galgorm Collection Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** **JOB TITLE**:Spa Receptionist **JOB REFERENCE**:SREC 09/23 **REPORTING TO**: Spa Reception Manager **HOURS**:Full-time position based on 5 days out of 7, including weekend work. Shift patterns are varied, early morning/daytime and evenings). Example shift patterns include...

  • Spa Receptionist

    2 weeks ago


    Ballymena, United Kingdom Galgorm Collection Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** **JOB TITLE**:Spa Receptionist **JOB REFERENCE**:SREC 12/23 **REPORTING TO**: Spa Reception Manager **HOURS**:Full-time position based on 5 days out of 7, including weekend work. Shift patterns are varied, early morning/daytime and evenings). Example shift patterns include...

  • Spa Receptionist

    1 week ago


    Ballymena, United Kingdom Galgorm Collection Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** **JOB TITLE**:Spa Receptionist **JOB REFERENCE**:SREC 11/23 **REPORTING TO**: Spa Reception Manager **HOURS**:Full-time position based on 5 days out of 7, including weekend work. Shift patterns are varied, early morning/daytime and evenings). Example shift patterns include...


  • Ballymena, United Kingdom Clarke Full time

    Due to a significant period of growth, our offsite team is expanding and we are now recruiting for a **Store and Yard Operative.** Working as part of the stores team you will be completing work tasks to ensure materials are delivered to the machine shop / production facility in a timely manner and to plan. Tasks can include first line QC checking on...


  • Ballymena, United Kingdom Clarke Full time

    Due to a significant period of growth, our offsite team is expanding and we are now recruiting for a **Store Operative with Yard Duties.** Working as part of the stores team you will be completing work tasks to ensure materials are delivered to the machine shop / production facility in a timely manner and to plan. Tasks can include first line QC checking on...


  • Ballymena, United Kingdom Alexander-Dennis Full time

    **Description** **Group Digital Workplace Lead** **Location: Any UK Site** Our Company - In a nutshell, we build buses and coaches. In fact, more than half of the buses you see on the roads in the UK are built by Alexander Dennis. We have a huge responsibility for keeping the world moving. - We are saving the planet. Our purpose is to support Governments...


  • Ballymena, United Kingdom Galgorm Collection Full time

    **JOB TITLE**: Housekeeping Assistant - Galgorm **JOB REFERENCE: HA 04/22** **REPORTING TO**:Executive Housekeeping Manager **LOCATION**:Galgorm (Ballymena). **SALARY**:£10.50 per hour moving to £11.50 per hour after 6-month probationary period is completed **About the role**: The Resort has 125 bedrooms including suites, deluxe and superior rooms. We...


  • Ballymena, United Kingdom Galgorm Collection Full time

    **JOB TITLE**: Housekeeping Assistant - Galgorm **JOB REFERENCE: HA 04/23** **REPORTING TO**:Executive Housekeeping Manager **LOCATION**:Galgorm (Ballymena). **SALARY**:£11.42 per hour moving to £12.42 per hour after 6-month probationary period is completed **About the role**: The Resort has 125 bedrooms including suites, deluxe and superior rooms. We...


  • Ballymena, United Kingdom Galgorm Collection Full time

    **JOB TITLE**: Housekeeping Assistant - Galgorm **JOB REFERENCE: HA 04/22** **REPORTING TO**:Executive Housekeeping Manager **LOCATION**:Galgorm (Ballymena). **SALARY**:£10.50 per hour moving to £11.50 per hour after 6-month probationary period is completed **About the role**: The Resort has 125 bedrooms including suites, deluxe and superior rooms. We...


  • Ballymena, United Kingdom Alison Gray Recruitment Full time

    Alison Gray Recruitment are delighted to be hiring on behalf of a well-established, logistics company in Ballymena for a Forklift Driver/Despatch Operative.Shift Pattern:Monday - Friday 8am - 6pm + 1 in 3 Saturday's 7am - 12pmDay to Day Duties: Forklift duties within the warehouse Assist with the picking and stock counts Assist with loading and unloading...


  • Ballymena, United Kingdom Clarke Full time

    Due to a significant period of growth, our offsite team is expanding and we are now recruiting for a Store and Yard Operative.Working as part of the stores team you will be completing work tasks to ensure materials are delivered to the machine shop / production facility in a timely manner and to plan. Tasks can include first line QC checking on delivered...