Waiting Staff

7 months ago

Stroud, United Kingdom BIA People Full time

BIA People are on the hunt for a team of Plate Waiters for Events based in Gloucestershire.

Have you got a love of serving customers?
Can you work in a fast-paced, dynamic environment?

If this sounds exciting and you want to find out more, we'll give you a call TODAY to run through the role more

**Role Responsibility**

As a Hospitality Waiter / Waitress you will be responsible for:

- Serving food and beverages in a professional manner with high levels of customer service
- Setting and cleaning tables and service areas
- Dealing with customer complaints
- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
- Escorting customers to their tables
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Informing customers of daily specials.
- Presenting menus to customers and answer questions about menu items, making recommendations upon request
- Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
- Stocking service areas with supplies such as coffee, food, tableware, and linens
- Know how to open and pour wines
- Be immaculately dressed/well-presented
- Can carry a black tray.
- Serving multiple tables at a time.
- Serving tea and coffee.
- Must have a good knowledge about pairing wine with food.
- Previous experience in catering hospitality, fine dining or banqueting environment
- Understanding of food hygiene and customer service
- The ability to accurately process information/merchandise through the Till system.
- Excellent customer service skills
- First class communication skills and demonstrate accuracy and attention to detail
- The ability to demonstrate great team work
- Approachable, bubbly and charismatic.

**Job Type**: Part-time

**Salary**: £10.90-£12.80 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Shift:

- Day shift

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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