Senior Technical Officer

5 months ago


Newport, United Kingdom Newport City Council Full time

**Job information**

Post No. PE010.1 - Senior Technical Officer

We are delighted to be recruiting to a Senior Technical Officer within our Environmental Health Housing team. The service is responsible for the regulation of the private rented sector, including Houses in Multiple Occupation and the investigation of service requests across all tenures. In addition, the service is responsible for the investigation of statutory nuisance complaints and resolving public health and environmental issues associated with dwellings. We also operate a successful Additional HMO Licensing Scheme.

The role includes responding to complaints regarding housing conditions, conducting programmed inspections of licensed residential accommodation, surveying properties in order to progress them through the house in multiple occupation licensing process, producing schedules of work, and assisting colleagues with enforcement work to improve standards in houses. Such enforcement work may also include statutory nuisance, drainage, unauthorised encampments, caravan sites and public health related functions.

The role will also include work to support landlord registration and landlord/agent licensing (‘Rent Smart Wales’).

This post requires you to demonstrate effective communication and negotiation skills; be able to use tact and diplomacy when dealing with people, be flexible and diplomatic, have customer service skills and be confident with regulatory enforcement. You will be capable of organising and prioritising work to meet deadlines and you will operate in a self-sufficient manner. The post holder will have a high standard of problem solving and decision-making skills.

Newport is a vibrant City with a bold vision to maintain a place where people choose to live, work, and stay. Newport City Council’s success can be attributed to forward thinking, a positive approach and the Council aims to deliver high-quality services that are continuously improving. This post offers a wide range of experience, challenges, and personal and professional development to the successful applicant.

In return for your commitment, we offer an open, friendly working environment with modern working practices and systems. Benefits include a generous annual leave entitlement, professional development, flexible and agile working, and free on-site parking.

Role Location - hybrid working: Civic Centre, Newport and working from home. Site visits regularly.

The interview date will be confirmed shortly following shortlisting.

**Our values - Fairness for all, Making a difference, Being responsible, Working together**
**Ein gwerthoedd - Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gufrifol, Gweithio gydan gilydd



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