Supervisor

3 weeks ago


Sheffield, United Kingdom AGM Marketing Full time

Staff are expected to maintain a high level of customer service and attention to detail regarding presentation of events, set up and cleanliness. Deliver high quality events to customers in a swift timing and ensure customers requirements are met beyond their expectations.

**Duties & Responsibilities**:
1. Friendly & attentive service including meeting & greeting customers

2. Presentations to be executed to the highest standards

3. Assisting in any enquiries knowledgeable and swiftly

4. Managing the team on shift and delegating tasks

5. Processing payments & redeeming charges

6. Communicating with Senior Managers

7. Set up, preparation & reset of the event space

8. Ensuring Supervisor and team paperwork is completed

9. Assisting other departments where required

10.Any reasonable tasks a Manager requests

11.Being flexible for shifts when requested

12.Adhere to hygiene, grooming & uniform standards at all times

13.Reporting Maintenance

14.Attending weekly operational meeting

15.Ordering specific department requirements

16. Meeting 25% wage turnover

**KPI**:
1. Maintain high standards and customer satisfaction

2. Zero complaints

Department supervisors & Managers may be delegated the Duty Manager responsibility on top of the daily job. The list below outlines these duties.

**Duties & Responsibilities**:
1. Ensuring the building is presentable inside & out at all times

2. Ensure the staff are briefed on work for the shift i.e. bookings, function requirements

3. Licensing objectives are followed

4. Ensuring all company policies are followed

5. Ensuring staff & customers are safe

6. Cash/float handling/Banking

7. Security of premises

8. Department open/close procedures are completed

9. Any Sales enquiries are completed

10.H&S of customers and staff

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£12.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus Schemes/ Additional Commission Pay

Ability to commute/relocate:

- Sheffield, S1 4FS: reliably commute or plan to relocate before starting work (required)

Work authorization:

- United Kingdom (required), not Tier4 or Student Visa

Work Location: One location

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£12.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Sheffield, S1 4FS: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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