Food and Beverage Supervisor

3 months ago

Thame, United Kingdom The Oxfordshire Full time

The Oxfordshire is a 4 Star Hotel, Golf club and Spa that is looking to appoint a Food & Beverage Supervisor to work within the F&B Management team. The Food & Beverage Supervisor is a key appointment, who will report directly into the Food & Beverage and Operations Manager’s. With a keen eye for detail, they will ensure that the service standards exceed guest expectations, whilst delivering service in a professional and friendly manner at all times.

**Key Responsibilities**
- To ensure that all daily food and beverage functions and banqueting are correctly organised and served to the operation standards.
- To ensure that the operation is being adequately supervised at all times.
- To liaise on a daily basis with the Food and Beverage Manager, or Operations Manager regarding any changes made on the day.
- To motivate team through positive communication and leading by example.
- To ensure consistent standards of Food and Beverage service within the Restaurant and conference suites as per the SOP manual.
- To liaise closely with the Head Chef and Food and Beverage Team to ensure accuracy of numbers and that the menus are correct on the day.
- Complete Duty Manager shifts as required.
- To be familiar with the Micros System in order to deal with any system queries.
- To liaise with the lounge bar and support them where required.
- To assist the Food and Beverage Manager/Operations Manager with the introduction of sales and encourage up-selling at all times.
- To ensure that all areas under control are maintained in a clean and hygienic state and that the cleaning schedules are being used.
- To report any maintenance defects to the maintenance department
- To liaise with the Events team, to ensure that business opportunities are maximised.
- To follow up any guest complaints or special requests liaising with the Food and Beverage Manager/Operations Manager as required.
- To organise the order of service for private functions and conference lunch and Dinner.
- Maintain excellent communication and working relationships with all departments.

The Ideal Food and Beverage Supervisor will possess a professional and friendly manner, work well under pressure, whilst maintaining exceptional customer care skills; in addition they will have previous Food and Beverage supervisory experience, be a team player and have working experience of Micros.

Working hours will be 40 hours per week and will be worked on a rota basis. Salary is negotiable and is dependent on experience.
All applicants must be eligible to live and work in the UK, and be able to attend an interview.

Live in accommodation may be available for this position.
No Agencies

**Salary**: £22,880.00-£25,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Work Location: In person

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