It/epos Field Service Engineer

2 weeks ago

Cambridgeshire, United Kingdom Concept Resourcing Full time

Concept are currently recruiting for I.T / Epos Hardware Field Service Engineers for a 2 month rolling contract within East Anglia

Our clients Field Service team is made up of passionate, friendly and experienced engineers dedicated to providing exceptional IT solutions and support to the Retail industry.

We are looking for someone that has a background of working with IT/ EPoS hardware and is ready to deliver an amazing service. You will receive a range of experience and exposure, with lots of support and fantastic employee benefits / care**.
Working hours**:

- Any 4/5 in 7 days rota (can include evenings and weekends)

**Package**:

- £120 - £150 per day - dependent upon experience (Inside IR35)
- Company Van and fuel card provided - disclaimer to be agreed and signed
- Overtime applicable after 10 hours including travel time
- All parking, tolls and congestion claimable with receipts
- Onsite support
- Field based work
- Diagnostics, swap out and replacement of both IT hardware and Retail IT hardware - including cables and peripherals
- Hardware rebuilds and basic configuration
- New system installations
- AV and some Printer repairs
- Communication with clients
- Support, procedures & ticket management
- Work in conjunction with customer policies and processes
- Maintain skills and knowledge required to perform the role to the required standard and be accepting of further training
- Embrace new technologies and adapt to change
- Achieve KPI of 5 visits/ fixes per day

**Must have**
- 2+ years solid IT OR Retail experience
- Good customer facing skills
- Must have no more than 6 points on licence

If you are interested in this vacancy, please send a copy of your most recent CV to apply.

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