Assistant, Concierge

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevantskills, we’d love to hear from you.

We work flexibly and will work with you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and developing the social connections that make working with us so rewarding. We welcomethe opportunity to discuss reduced hours and job share arrangements.

**The Role**
- Assist guests and/or travel partners to select the perfect cruise package
- Collaborate with the guests & travel partners with pre-cruise purchases such as flights, hotels, transfers, shore excursions, drinks packages, & more

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK14 and is offered on a full time, permanent basis, two days based in our Southampton office.

**About You**

Fresh ideas and different perspectives are what excite us most and support us to succeed. Alongside bringing these to the role, you’ll also need:

- Experience in customer service such as retail, sales, or in a contact centre is ideal
- Passion for travel and/or cruising specifically is helpful for this role