Customer Service Assistant

2 weeks ago


Edinburgh, United Kingdom THE CLOUT AGENT LTD Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

**Duties**:

- Assist customers in English and Spanish, ensuring effective communication
- Utilise upselling techniques to promote additional products or services
- Demonstrate excellent phone etiquette and professionalism in all customer interactions
- Analyse customer needs and provide appropriate solutions or recommendations

**Qualifications**:

- Strong communication and interpersonal skills
- Ability to multitask and prioritise tasks effectively
- Willingness to learn and get better

Pay: From £24,562.86 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/05/2024



  • Edinburgh, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and professional manner.. **Duties**: - Answer incoming customer inquiries in person -...


  • Edinburgh, United Kingdom Edinburgh Jewellery Repair Full time

    Edinburgh Jewellery Repair is looking for an enthusiastic and friendly Customer Service Assistant with previous experience in the jewellery industry. The post is for three days per week to start with. Monday, Tuesday, Wednesday, and the occasional Saturday. Supporting our team of jewellers, you will be assisting our customers with their questions, offering...


  • Edinburgh, United Kingdom ISS Food Service Full time

    **Are you wanting to work Monday - Friday day times in a full time role?** **Would you like be part of a team within a site in Edinburgh city centre?** ISS are currently recruiting for an enthusiastic and passionate Barista / Food Service Assistant with a knowledge of hospitality, this is essential to support the team to deliver an exceptional customer...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Assistants** We are keen to hear from individuals who are looking to start a career providing excellent customer services, ensuring the health and safety and well being of service users and of course keeping Scotland moving. - £22,586 per year - Starting ASAP - Based in Central Edinburgh - Waverley Station - 6 months temporary contract...


  • Edinburgh, United Kingdom World Duty Free Group Full time

    **Customer Assistant - Customer Service Advisor** **Location** - Edinburgh Airport **Pay** - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) **Contract** - 35 hours per week, plus overtime, permanent, full time **Working pattern** - 3 on 3 off (3 weekends off in a row) or 4 set days between...


  • Edinburgh, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Edinburgh, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Edinburgh, United Kingdom Scotmid Full time

    **About this role**: **Customer Service Assistant** At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are...


  • Edinburgh, United Kingdom Chartwells - Independent Full time

    **More about the role**: Could you bring your spark to Chartwells? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Serving customers, ensuring they receive an easy and seamless personalised experience - Being knowledgeable about the...


  • Edinburgh, United Kingdom Compass Group Full time

    **More about the role**: Could you bring your spark to Chartwells? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Serving customers, ensuring they receive an easy and seamless personalised experience - Being knowledgeable about the...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Assistants** With significant investment in its operation throughout Scotland, our client has recently returned its highest satisfaction score from customers, possesses investors in diversity and has twice been accredited as a Top Employer. As an organisation that prides itself on delivering excellent customer...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Assistants** With significant investment in its operation throughout Scotland, our client has recently returned its highest satisfaction score from customers, possesses investors in diversity and has twice been accredited as a Top Employer. As an organisation that pridesitself on delivering excellent customer service, truly values its...


  • Edinburgh, United Kingdom Ultimate Banking Full time

    We are proud to be working in partnership with the Scottish Building Society to recruit a new Customer Services Assistant for their flagship branch based in the City Centre of Edinburgh. You will be joining at an exciting time as the branch is opening on their 175 birthday, in the centre of town. You will be part of a small but dynamic team, and you will...


  • Edinburgh, United Kingdom Compass Group Full time

    **More about the role**: Could you bring your spark to a major High Street brand? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Serving customers, ensuring they receive an easy and seamless personalised experience - Being...


  • Edinburgh, United Kingdom Leeds Building Society Full time

    Looking for a Customer Service role with an award-winning business that cares about its colleagues and customers? We're recruiting for aCustomer Service Assistant to join in our success. Branch working hours Our Branch working hours are Monday to Friday 9am-5pm and you'll work additional Saturdays on a rota basis in line with branch opening...


  • Edinburgh, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a part time basis, contracted to 30 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...


  • Edinburgh, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a part time basis, contracted to 30 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...


  • Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.��Inclusive and diverse teams are...


  • Edinburgh, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Customer Assistant – Customer Service Advisor Location – Edinburgh Airport Pay – competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract – 35 hours per week, plus overtime, permanent, full time Working pattern - 3 on 3 off (3 weekends off in a row) or 4...


  • Edinburgh, United Kingdom TGN Full time

    Exciting Opportunity in Edinburgh! Join our team as a Customer Service Associate and be part of a thriving company dedicated to delivering exceptional service to our valued customers. Located in the heart of Edinburgh, we're seeking passionate individuals who thrive in a fast-paced environment and are committed to providing quality support. As a Customer...