Lin Acc Assistant Support Worker

5 months ago

Oldham, United Kingdom The Christie NHS Foundation Trust Full time

The post-holder is responsible for the provision of high quality and comprehensive day-to-day clinical, administrative and clerical support within the Radiotherapy department. The individual is expected to carry out delegated clinical, administrative and clerical support and to ensure appropriate care, information and support is given to all patients and their carer’s.

The provision of comprehensive support for treatment machines, pre-treatment imaging, mould room and out -patient clinics held within The Christie network through the efficient management of workload to achieve a high standard of patient care.

Provide reception cover for the department as well as collation, input and analysis of relevant patient data while problem solving and communicating effectively. Working under the direction of the medical team to undertake routine and specifically identified tasks once training and competencies have been completed. Although not exhaustive this will include, patient observations, phlebotomy, urinalysis, taking glucometer readings and changing simple dressings.

The post holder must contribute to the efficient running of the service, and work within The Christie NHS Foundation Trust policies and Health & Safety legislation.

Communication Skills
- Ensuring accurate recording/input of treatment and planning data, organising and scheduling patient appointments, greeting and escorting patients and assisting patients with appointment queries.

Knowledge, training and experience
- Problem solving & forward thinking
- Uses knowledge of integrated clinical information systems for collating data and adding referrals.
- Data input and radiotherapy completion tasks
- Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts

Personal Skills
- Liaises with the multi-disciplinary team to ensure that adequate information and support is available to patients

Planning and Organisation
- Triage and management of booking forms, booking and scheduling of radiotherapy planning and treatment across all sites

Other Responsibilities
- Is responsible for stock control in areas of work
- Is responsible for the production and processing of all relevant completion letters following a patient’s treatment
- Creation of Follow up appointments on treatment completion

**Patient Care**:
Undertake a range of different delegated duties across the Radiotherapy Department set by the line manager. Record patient information and data and contribute to the implementation of patients clinical care packages

Effort
- Patient transfer
- Manual handling tasks as required

The Christie at Oldham opened in 2010 and is one of three satellites delivering radiotherapy across the network

The support team works closely with the radiographers and medical team providing administration, practical and clinical support for patients.

Working hours must be flexible to fit the needs of the service. This may include evening work, some weekend working and does include working bank holidays. Individuals will be expected to participate in all shift patterns.

Patient care is important to us and training will be given for the skills required.

Radiotherapy is committed to continuous personal and professional development.

DUTIES AND RESPONSIBILITIES

Communication Skills
- Provides support to the department by ensuring accurate recording of treatment and planning data, organising and scheduling patient appointments, greeting and escorting patients and assisting patients with appointment queries.
- To assist and support radiotherapy staff to support the patients’ physical, clinical and emotional needs whilst attending. This includes care of post-operative patients, changing dressings, tracheostomy support, and working with patients that have communication difficulties due to their condition.
- Provides and receives routine information using tact, empathetic and reassurance skills towards patients and carers.
- Liaises between all Christie radiotherapy centres, host sites and community where appropriate

Knowledge, training and experience
- Uses knowledge of integrated clinical information system for case note tracking and collating of data for referrals.
- Data input and radiotherapy completion tasks
- Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts
- Complies with policies, procedures, rules, regulations and departmental protocols.
- Production of suitable immobilisation equipment
- Provide clinical support for radiotherapy anaesthetic and recovery areas.
- Working under the direction of the medical team to undertake routine and specifically identified tasks once training and competencies have been completed. Although not exhaustive this will include, patient observations, phlebotomy, cannulation, taking Glucometer readings and changing simple dressings.

Personal Skills
- Liaises with the multi-disciplinary team to ensure that

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