Call Handler

**Job Title**: Call Handler **Location**: Norwich **Salary**: Band 2, £22,383 per annum **Contract**: Temporary till end of May **Disclosure and Barring Service (DBS)**: Standard DBS required An NHS Hospital department in Norwich is seeking a Call Handler to join the team. As a Call Handler, you will play a crucial role in providing operational support by...

**Full Time**: **Temporary**: Emergency Call Handler - Hellesdon, Norwich, NR6 - Pay rate: £11.67ph - £19.72ph - Full time hours - Temporary to Permanent (12-week probation via agency) - Band: 3 - This is a fantastic opportunity to join Gi Group and work with our Public Sector client as an Emergency Call Handler based in Norwich, NR6. The Emergency Call...

Are you looking for a challenging, rewarding opportunity? The First Response Service has expanded and NSFT are now seeking a team of call handlers to support their helpline, from their Norwich base. The First Response Service is a helpline for people of all ages in Norfolk and Suffolk who need urgent mental health support. Our dedicated helpline is...

We are after Dynamic, fun, hardworking individuals to join our team within the Contact Centre in Norwich, as aCALLEEAST Call Handler (Bank). Please note that this is NOT a 999 Call Handler position. The role of the Call Handler will be to answer operational calls that come into the contact centre. The call handler will provide accurate assistance over the...

Paragon Resource Solutions are recruiting for a Senior Call Handler to manage a team of customer care call centre staff on behalf of our client in Norwich. An exciting opportunity to lead a new, developing team, you will need to be ready to manage a small team who are responding to a high volume of inbound calls - 50 to 80 calls daily whilst maintaining an...

Brook Street are looking for NHS Call Handlers to start ASAP based in Norwich **Hours: Full-time, 37.5 hours per week** **Base: Hellesdon** **About Us**: Brook Street is working with a client who is a the forefront of providing essential non-emergency call handling services. As part of the their Contact Centre, they operate 24/7 to ensure efficient and...

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

We have a fantastic opportunity for a Call Handler to join our team based in Norfolk. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. Monday to Friday (6:45-19:00) including a Saturday (08:00-16:00) with a day off in the week, on a 1 in 6 rota basis. **Main Duties**: -...

We have a fantastic opportunity for a Call Handler to join our team based in Norfolk. We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service. Monday to Friday including a Saturday with a day off in the week, on a 1 in 6 rota basis. Covering various shifts between 06.45 and...

**ABOUT YOU**: **You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs. Ideally you would have some experience in a customer facing role and a good general standard of education, **but we believe that with the right core values and training that you could thrive in this role !** **THE ROLE**: **The...

The role of the Call Handler will be to answer operational calls that come into the contact centre. The call handler will provide accurate assistance over the telephone using the appropriate software/triaging tools. If necessary, put the caller in touch with otherService providers, as appropriate. The position will require interaction not only with the...

Two part time positions, one for 30 hours per week and one for 20 hours per week. The service delivers care specifically to meet the needs of its diverse population across Norfolk. The service is community based with clinics in Norwich, Great Yarmouth & King’s Lynn providing contraception, sexual health & HIV care & treatment. The posts available are...

**ABOUT YOU***: **You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs. Ideally you would have some experience in a customer facing role and a good general standard of education, **but we believe that with the right core values and training that you could thrive in this role !** **THE ROLE**: **The...

This post attracts a New Hire Bonus of £1,500 (pro-rata for part time staff) please see attached terms and conditions. Norfolk and Waveney Children & Young People's Health Services has a fantastic opportunity for Administrative Call Handlers to join our expanding Just One Number team based in Cringleford Business Centre. As the first point of contact,...

Paragon Resource Solutions are recruiting for call centre staff on behalf of our client in Norwich. An exciting opportunity to be part of a new, developing team, you will need to be ready to handle a high volume of inbound calls - 50 to 80 calls daily whilst maintaining an excellent level of customer service. Experience of working in an environment with a...

Paragon Resource Solutions are recruiting for call centre staff on behalf of our client in Norwich. An exciting opportunity to be part of a new, developing team, you will need to be ready to handle a high volume of inbound calls - 50 to 80 calls daily whilst maintaining an excellent level of customer service. Experience of working in an environment with a...

Paragon Resource Solutions are recruiting for call centre operatives on behalf of our client in Norwich speaking to tenants regarding repairs to their properties. An exciting opportunity to be part of a new, developing team, you will need to be ready to handle a high volume of inbound calls - 50 to 80 calls daily whilst maintaining an excellent level of...

Offering Signposting and guidance to Digital platforms and partner agencies where applicable. 3. When handling contacts and referrals recognising the extent of their competency and identifying when referral to a clinician is required in accordance with agreed standard operating procedures. 4. Completing administration tasks on clinical systems such as S1,...

This post attracts a New Hire Bonus of £1,500 (pro-rata for part time staff) - please see attached terms and conditions. Norfolk and Waveney Children & Young People's Health Services has a fantastic opportunity for Administrative Call Handlers to join our expanding Just One Number team based in Cringleford. As the first point of contact, you’ll help to...