Visual Merchandiser

7 months ago

London, United Kingdom The Nunhead Gardener Full time

About The Nunhead Gardener

The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores.

We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays.

We’re extremely passionate about our people, and with ambitious future plans, it’s an exciting time to join us

The opportunity:
This is a standout opportunity for an experienced Visual Merchandiser who is passionate about delivering outstanding displays and layouts. This full-time role as part of a visual merchandising team is based across our three southeast London locations and our Mayfair store.

Working in a fast-paced environment, you will ensure the brand DNA is rolled out consistently whilst understanding that the customer is at the heart of everything we do. You are creative, have a commercial visual merchandising eye and you are happy to work independently to deliver the brand vision. You will work closely with the directors and management team to boost the sales of key products by creating and implementing unique ways to sell products via exceptional visual merchandising.

Job Purpose:
The Visual Merchandiser is responsible for designing and creating attractive visual displays throughout the store with a view to maximising sales. As a creative and innovative thinker, you will use your skills in visual design and space utilisation to enhance the aesthetic appeal of the window displays, walkways, counters, and all in-store displays. You will promote The Nunhead Gardener brand, products and services throughout the store.

**Responsibilities**:

- Create appealing and eye-catching visual displays that lead the customer through the entire store
- Change displays to promote new product arrivals and reflect festive or seasonal themes
- Enhance the sales potential of our stores, by bringing new ideas through all aspects of visual merchandising (store environment, POS, creative layouts)
- Effectively plan any range moves within the store
- Feedback to buying team about best sellers and poor-performing product lines
- Research lifestyle, demographics and design trends
- Leading by example to promote the highest standards of customer care and service at all times
- Work as a team player and enjoy helping your team-mates
- Possess a good knowledge of plant names and care requirements
- Foster close working relationships with directors and managers, based on openness and honesty, where all are committed to improving the sales and perception of the brand through Visual Merchandising
- Maintain strong communication with the warehouse team to ensure fast and efficient replenishment of stock
- Actively seeking new and improved ways of working simply and cost-efficiently
- Analyse consumer behaviour and adjust product positioning
- Ensure that the retail team are trained in the store merchandising standards
- Identify slow-selling and damaged items and take action to clear these within the store asap.
- Understanding and awareness of the competition and new creative VM development
- Manage your time through effective planning, organisation, and communication
- Work with the retail team to ensure that all stock is cared for responsibly and that indoor plants are watered regularly and rotated as required
- Deputise for Store Management and when they are not in the business
- Act as a key holder, opening / closing the shop when required
- Undertaking Adhoc projects as required by the Store Manager, Assistant Store Manager and Directors

Experience, Skills and Traits Required:

- Previous experience in creative Visual Merchandising in retail
- You will be highly creative, possessing an ascetic which is in harmony with that of The Nunhead Gardener
- Happy to work to own initiative, conceive ideas and translate those into actions
- Open to receiving and giving feedback
- Creative thinker, able to interpret VM brand guidelines and adapt them
- Highly organised with an analytical approach to problem-solving with a strong can-do attitude
- Confident, friendly, outgoing and enthusiastic
- Applicants must be physically fit and able to lift a wide range of Garden Centre products
- Actively seeking new and improved ways of working simply and cost-efficiently
- You will be passionate about delivering exceptional levels of customer service
- You will be obsessively organised, tidy and have an eye for detail
- You will be flexible in your approach and open to trying new things
- You will have a love of plants and all things related to gardening

**Benefits**:

- The opportunity to be involved in a forward-thinking, customer focussed, technology-drive

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