Hotel General Assistant

4 weeks ago

Aylesbury, United Kingdom Waddesdon Manor Full time

Waddesdon is a Rothschild house and gardens set in the Buckinghamshire countryside just outside Aylesbury. It was created for Baron Ferdinand de Rothschild in the 1870s. Now owned by the National Trust, but managed by a family trust (the Rothschild Foundation), it remains the epitome of ‘Rothschild style’.

Visitors today can still see Ferdinand’s unrivalled collections of decorative arts and paintings, alongside contemporary art, and wander in the immaculate gardens. There is also a working aviary, wine cellars, shops, restaurants and a woodland playground.

Over staff and volunteers help mount special exhibitions, host educational visits, hold wine tastings, lead guided walks and talks, and run events throughout the year, including a magical Christmas season. Private events - parties, meetings and weddings - are held at the Dairy (a private building on the estate) and at the Five Arrows, a Grade II listed boutique 16 bedroom hotel near the gates of the Manor.

The Five Arrows’ name is derived from the Rothschild family emblem of a shield surmounted by five arrows, pointing upward and tied with a ribbon. Built in 1887 as part of Waddesdon Estate by Baron Ferdinand de Rothschild it was originally used to accommodate the architects, craftsmen and artisans working on the Manor itself. It was designed by architect/builder, James Taylor, who lived locally in Bierton; in his own “authentic” English style of half timbering, elaborate Elizabethan chimney stacks, and wrought ironwork. Architecturally it is one of the most striking buildings in the village.

**Key Responsibilities**:
The main areas of responsibility for the General Assistant are as follows:

- Helping various departments where business needs require, this includes: housekeeping, kitchen and front of house areas.
- Ensuring that the presentation of the areas for which they are responsible is to the highest standard
- Ensuring that duties are followed to a high standard
- Ensuring that laundry is washed, dried and ironed as required by the Head Housekeeper
- Liaising with the various department managers regarding duties which need assistance in covering and in some circumstances work times may need to be charged to work around these
- Assisting in the Spring-cleaning of areas as directed by the Head Housekeeper
- During the absence of another Housekeeping Assistant, covering that Housekeeping Assistant’s areas of responsibility
- Informing of any maintenance or security issues to the Hotel Manager

This list is not exhaustive and additional duties may be required by the management team.

**Skills and Experience**:

- Good communication both written and oral
- Good customer service skills and experience working with the public
- Team working
- Ability to be flexible in your working role
- An interest in hospitality
- Demonstrate a willingness to learn new skills

This list is not exhaustive and additional duties may be required by the management team.

**Job Type**: Part-time

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 20/03/2024

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